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Hello, As a possible solution, to send key presses directly to your virtual machine, kindly follow the below steps: 1. Shut down your Virtual...
Hello, Kindly follow the steps in this article to reset the password on your Ubuntu 22.04 virtual machine: https://kb.parallels.com/123324. Thank you.
Hello, Please confirm if any printer is connected to your macOS, if yes, kindly provide us with the connected printer's model also how they are...
Hello For us to further investigate the technical issue, kindly provide us with the following information: 1. Screenshot of error message you are...
Hello, As a possible solution, kindly follow the below steps: 1. To disable Shared Profile, simply open the virtual machine's configuration, go to...
Hello, For us to further investigate the technical issue, kindly provide us with the following information: 1. Which version of Unreal Engine are...
Hello, Deleting the Parallels Shared Keychain file should not harm your normal main Mac keychain, as it is a separate file that is only used by...
Hello, Please note that we have opened a case with reference #4*****8 and sent you an email for further troubleshooting. Kindly verify your email...
Hello, Please note that we have opened a case with reference #4*****9 and sent you an email for further troubleshooting. Kindly verify your email...
Hello, To try to resolve the issue, please perform the following steps: 1. Shut down the Virtual Machine. Make sure that the virtual machine is...
Hello, Unfortunately, at the present, there is no such offer available on our website. However, if you have a previous version one-time license of...
In accordance with the End User License Agreement terms and conditions, a Parallels Desktop for Mac retail license can only be used for activation...
Hello, Thank you for the provided data. Indeed, it appears that the case requires deeper investigation, so we escalated it to the Development...
Hello, Kindly refer to this document to configure your Google Drive:...
Hello, As a possible solution, kindly follow the below steps: 1. Make sure that the Virtual Machine is Shutdown (Actions on top of the mac menu...
Hello, Parallels Desktop will download and install the same version of macOS as your Mac is currently running. Therefore, if you have macOS...
Hello, Kindly refer to this article to manage the auto-renewal of your Parallels Desktop subscriptions: https://kb.parallels.com/123306 Thanks
Hello, Kindly refer to this article for Nested Virtualization: https://kb.parallels.com/116239 Note: this feature is currently not supported in...
Hello If you are facing an issue with Parallels Desktop 18, for us to further investigate the technical issue, kindly provide us with the...
Hello, Kindly provide us with the below information for us to further troubleshoot your issue: 1. Screenshot of the exact error message that you...
