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Hello, Our Support Team has sent you some troubleshooting steps by email. Kindly verify and reply back to the email, so that we can further...
Hello, The Apple M1 chip has an ARM architecture (unlike the x86/x64 architecture typical of classic desktop processors). And in a virtual machine...
Hello, If your High Sierra virtual machine is a .pvm package, double-click on it from your external disk will open it with Parallels Desktop....
Hello, We have sent you a private message to request for additional information to proceed further with your request. Thank you.
Hello, Normally, the sharing option is activated by default, and disabling this option should normally have stopped the sharing. When the Sharing...
Hello, For us to further investigate the issue, kindly provide us with the following information: 1. Reproduce the issue and collect a technical...
Hello, For us to further investigate the issue, kindly provide us with the following information: 1. Reproduce the issue and create a video...
Hello, You may refer to this guide to download and install Windows 10: https://kb.parallels.com/en/123462 However, please note that if you are...
Hello, By default, Parallels Desktop shares files from your Mac Desktop, Downloads, Documents, Pictures, Music, and Movies folders with Windows,...
Hello, Apologies for the inconvenience caused. Kindly find the direct download link for Parallels Desktop 17:...
Hello, As a possible solution, kindly: Reinstall Parallels Tools: in the top menu click Actions > Reinstall Parallels Tools, wait for the...
Hello, This is a known issue, our development team is currently working on it. To proceed with further investigation on this issue, we would...
Hello, As a possible solution, kindly try the steps offered in this article: https://kb.parallels.com/en/113744 Please let us know if the issue...
Hello, To be able to open a support ticket, you will have to have your current Parallels Desktop license under the same email as your Parallels...
Hello, Thank you for your inquiry regarding our future promotions. We understand that you are eager to learn about the upcoming offers, but...
Hello, For us to further investigate the issue, kindly provide us with the below information: 1. Using Parallels Desktop 18.3, kindly collect a...
