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If you are facing an issue with Outlook , for us to further investigate the technical issue, kindly provide us with the following information: 1....
Hello For us to further investigate the technical issue, kindly provide us with the following information: 1. Collect a technical report...
Hello, We have sent you a private message to request for additional information to proceed further with your request. Thank you.
Hello, Please note that Parallels Desktop Trial has all Pro features, therefore you have all the features for Parallels Desktop for Mac. To...
Hello, To set your macOS virtual machine in bridge mode, kindly shut down the macOS 13 virtual machine and open Terminal on your Mac and execute...
Hello, It is possible to copy and paste between mac host and Ubuntu server virtual machine in Parallels Desktop. Kindly refer to this article to...
Hello, For us to further investigate the issue, kindly run the Windows virtual machine and collect a technical report (right-click Parallels icon...
Hello, Kindly confirm if you have an antivirus installed on your device, if yes, kindly disable it temporarily and try again. Also, our support...
Hello, Please note that we have reset the activation limit of your Parallels Desktop 12 registration key. Kindly try again. If the issue persists,...
Hello, Please note that there is already a case opened for this issue with reference: 41***90. As confirmed , the issue is now resolved. Do not...
Hello, Apologies for the inconvenience caused. Please note that there is a case opened for this issue with reference 41***68. We have requested...
Hello, As a possible solution, kindly follow the below steps: 1. Open Parallels Desktop Preferences (Parallels Desktop icon (||) > Preferences >...
Hello, Unfortunately, it is not possible to transfer the host operating system (macOS) from a physical desktop to Parallels Desktop. Parallels...
Hello, Thank you for the provided data. Indeed, it appears that the case requires deeper investigation, so we escalated it to the Development...
Hello, Please note that this is a known issue. For us to be able to escalate your case to our development team, kindly reproduce the issue, and...
Hello, Please note that Parallels Support still provide technical support via ticketing. In order to obtain phone/chat support, kindly follow the...
Hello, For us to further investigate the issue, kindly provide us with the following information: 1. Kindly reproduce the issue and collect a...
Hello, Thank you for the provided report. Indeed, it appears that the case requires deeper investigation, so we escalated it to the Development...
