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Hello, Indeed, you may use an email address for the purchase and another one to register your Parallels Key. To do so: Login to Parallels Desktop...
Hello, We suggest you to contact Microsoft Support to recover your Windows 10/11 Pro License using this link:...
Hello Jason, As a possible solution, kindly follow the below steps: 1. On the first Mac, on which Parallels Desktop is already activated, make...
Hello, We have sent you a private message to request for additional information to proceed further with your request. Thank you.
Hello, For us to further investigate this issue, kindly reproduce the issue and collect a technical report (right-click Parallels icon in Dock >...
Hello, Please note that the supported Parallels Desktop version will be according to the latest host macOS that can be installed on your mac....
Hello, Please note that it is not possible to move application from your old Windows 10 on the new one. Virtual machines created on Intel-based...
Hello, For us to further investigate this issue, kindly provide us with the below information: 1. Reproduce issue and create a video recording...
Hello, Indeed, it appears that the case requires deeper investigation, so we escalated it to the Development Team. Once there is a response from...
Hello, You may deactivate the auto-renewal of your Parallels Desktop subscription by following the below steps: 1. Sign to your Parallels account...
Hello @TimothyL8 , As per our records, you have a Parallels Desktop 17 permanent license, therefore you will be able to purchase and use a...
Hello, Please note that this feature is not currently available on macOS virtual machine hosted on Apple Silicon Mac. However, please note that...
Hello, We have sent you a private message to request for additional information to proceed further with your request. To access your private...
Hello, For us to further investigate the issue, kindly provide us with the below information: 1. Detailed explanation, with all steps by steps...
Hello, To try to fix your issue, please do the following: 1) You need to shut down your Virtual Machine. It's important. 2) Locate your Windows...
