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Hello, For us to further investigate this issue, kindly reproduce the issue and collect a technical report (right-click Parallels icon in Dock >...
Hello, If you can't find your institution in the list, if SSO (single sign-on) isn't available for your institution or if your institution doesn't...
Hello, Since your subscription has been purchased online (via the website), the only available option here is to disable auto-renewal and buy the...
Hello, We have sent you a private message to request for additional information to proceed further with your request. Thank you.
Hello, Currently, it is possible to install a macOS virtual machine on Mac computer with Apple M-series Chip only of the same macOS version as...
Hello, We have created a support case with ID 43****4 and will contact you via email for further investigations. Thank you.
Hello, We have created a support case with ID 43****2 and will contact you via email for further investigations. Thank you.
Hello, For us to further investigate this issue, please provide us a screenshot of the error message you received while activating the Windows 11...
Hello, Please note, we have reopened your case for further investigation. We shall contact you via your email. Thank you.
Hello, For us to further investigate the issue, kindly generate a technical report right after reproducing the issue again as outlined in...
Hello, As a possible solution, kindly follow the below steps: Temporarily uninstall Sophos ( instructions ) and Microsoft Defender (instructions)...
Hello, As per the technical report provided, com.displaylink.driver.DisplayLinkDriver is running, however please note that DisplayLink drivers...
Hello, As a possible solution, kindly follow the below steps: 1. Make sure that the Virtual Machine is Shutdown (Actions on top of the mac menu...
Hello @GreggK2, For us to further investigate this issue, kindly provide us with the below information: 1. Reproduce the issue and collect a...
Hello @TylerP3 , As a possible solution, kindly follow the below steps: 1. Disconnect both external displays from your MacBook Pro. 2. Restart...
Hola, Lamentablemente, tenga en cuenta que Parallels Desktop 17 no es compatible con el host macOS Sonoma, tal y como se indica en este artÃculo....
Hello @ToryF , Please note, we have created a case to further investigate the issue that you are facing with reference 43****7. We have requested...
