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Hello @RichardG17 , Thank you for reaching out. We have created a ticket to assist you with these issues and will contact you at...
Hello @DigitalF3 and @JoshuaV3 , Please note that the renewal of your existing Parallels Desktop subscription was unsuccessful because the...
Hello @AndrewSamraj , The Parallels Engineering team has completed comprehensive performance and compatibility testing of Parallels Desktop on...
Hello @AndreaB22 , The update is being released gradually, which may be why it is not yet appearing on your side. However, Parallels Desktop...
Hello @JuanGuapo, Thank you for bringing the remaining services after quitting Parallels Desktop to our attention. We have created a support...
Hello @KalenE, Thank you for bringing the mouse issue to our attention. We have raised a support ticket on your behalf and kindly ask that you...
Hello, Thank you for reaching out. We kindly ask that you submit a support ticket using the steps in the following link:...
Hello @ChristellaL, Thank you for reaching out. We kindly ask that you submit a support ticket using the steps in the following link:...
Hello @Jaapv2, Permanent licenses are not renewable. Additionally, permanent licenses include email support for 24 months from the Parallels...
Hello @AndrijS, Thank you for your feedback. After checking on our side, we can confirm that Order 527049441 was successfully refunded on...
Hello @JustinM22, Thank you for reaching out. We kindly ask that you submit a support ticket using the following link:...
Dear IkhsanR, We would like to inform you that we have followed up with you via email under ticket 5545181 (ticket 5545278 has been merged into...
Hello @CharlieG2 , To help us better understand the issue, please provide the following: 1. A screenshot of the fill code pop-up (you may censor...
Hello @DavdB , The only way to set and retain a custom screen resolution is by following the steps in this article. Thank you.
Hello @johnrellis and @JonathanP24 , We've identified this as a known issue introduced by the latest Windows 11 update. Our development team is...
Hello @LeoniS , Please try reinstalling Parallel Tools; this process will also reinstall the graphics drivers within your virtual machine, which...
Dear @JulianP13 Thank you for bringing this issue to our attention. We have created a support ticket for you and have also sent an email...
