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Ok, kindly confirm whether you have observed the step quoted below, mentioned by one of our posters here before:
Thanks for clearing that up. Can you help us with a screenshot of where the resolution limit is shown as '2048 * 1536' for the VM in question?
Hello Obi-Wan. Thanks for your posts/suggestions. Appreciate your time on this. Hello BerendS. So the VM with the issue, is it macOS or Windows?...
Hi AdamH3. To help us understand the issue better, please take a screenshot of it and reply with the same.
We appreciate your patience, folks. This issue has been addressed in the latest build (13.1.1). Please update your Parallels Desktop copy and then...
Thanks a lot, RobinC4 and Michael Pitt. An investigation on this is currently in progress. We'll get back to you good folks as soon as we get an...
Thank you for your patience. Replacing the Winapphelper.icns file is no longer a supported method of customizing icons. Please follow these steps.
Hello DerekB3. Please reproduce the issue, generate a Problem Report ID while the issue occurs (very important) and reply with the same. This...
Hi pierreg4, just to be clear, does enabling network for the Windows virtual machine affect the network/internet on the Mac side? Please clarify.
Please reproduce the issue, generate a Problem Report ID (refer to for assistance) while the error message is being displayed (very important) and...
Hi SteveB12. We'll investigate your query internally and get back to you on this at the earliest. Please stand by.
We will repeat those steps, but in a different fashion. Please quit Parallels Desktop and launch Terminal (from the Finder menu, navigate to Go ->...
Hi S.Stuiver. Just to be clear, the present scenario is that you have 2 separate Windows licenses - one used for the native boot camp Windows...
Can you please share a screenshot of this scenario?
In the virtual machine configuration window , navigate to Hardware -> CPU & Memory and allocate 2 processors (or just 1 if the total number of...
Hi PauloC1, MichaelS39 and KenM1. Kindly be informed that this is a known issue with Windows 10 and happens on real Windows PC's as well. As a...
Please shut down Windows and quit Parallels Desktop completely. Once the external drive appears on the Mac side, right-click on it, select 'Get...
Hello NathanT1. Please take a snapshot. Then, when in Windows, press Command+R to launch the Run window. In this window, type '%temp%' (without...
Hi PrinzlerK, please check our private message.
Hi JasperL. Please navigate to Apple Icon -> System Preferences... -> Startup Disk and check if the boot camp partition appears there. If it does,...
