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Hello @ShaniceW. Office for Mac and Office for Windows are two different programs. Yes, these two can co-exist on a machine, but you must have...
Glad to know you were able to sort it out. Please get back to us should you have any further queries.
You're welcome. Please get back to us for any additional queries.
Understood. All feedback are reviewed by the management and will be implemented depending on the level of requirability. Thanks for your time on this.
You're welcome! Glad to know it's sorted out. I'm a bit skeptical about this setting. Resources allocated to a virtual machine are locked with it...
Hello @EugeneM2. You don't have to necessarily "rent" Parallels Desktop. We also sell permanent licenses.
Hello @KevinW12. Please check for the system requirements of the Windows program in question and try to tune the virtual machine's performance...
Hi @ArsalanA, we can see that what you're trying to convey probably relates to the 'Do Not Sleep' function in Parallels Toolbox. Are you...
Happy to be of assistance. You are welcome. Please get back to us for any further queries.
Hi @GiuseppeL2, please resume the virtual machine and shut Windows down properly (as opposed to simply suspending it). Then, open the virtual...
I understand your concern. As of now, we have no ETA for version 13 release. But, given that there will be a new version inevitably and provided...
If you're still getting the same error that you reported in the beginning, then please reproduce the issue, generate a Problem Report ID (it's...
Alright. Please reproduce the issue, generate a Problem Report ID (it's imperative that you do this when the error message is displayed on the...
There is a very strong possibility that this is the cause of the issue. Parallels Desktop 12 (let alone version 11 or earlier) does not officially...
Please remove all external devices, if any and if possible, from your Mac and try these steps. Keep us posted in case the issue still persists.
Then this article might help (the steps therein are applicable although the article itself is for older Parallels versions).
Happy to be helpful. You're welcome. Please get back to us should you have any further concerns.
Hi @AndyTheJunkFoodKing, we have deleted the account under your main e-mail address, which you can now associate with your Parallels account with...
Hi @MartinE4. The process you need to follow involves backing up the virtual machine first, upgrading your Mac, then upgrading Parallels and then...
Hello @RobS7, the said issue is still under investigation. Have you already attempted the troubleshooting steps mentioned in this thread? If yes...