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Parallels Desktop and Windows are two separate components - installing a new Parallels Desktop version will not affect Windows or Windows...
Hi Nikolaus. Good to know that you were able to sort out the issue. Thanks for sharing the info. Also, you may refer to those steps for future...
Thank you. Did you ever try a complete reinstallation of the program in Windows? Please take a snapshot, remove the program completely, reboot...
Hi RobertM39. Your Parallels account has been deleted. Should you require your forum account deleted as well, please let us know.
Hello VincentG1, we have received your response over e-mail, as quoted below. Please post your responses directly in this thread henceforth....
Hi EDVA. Please check our private message.
Welcome. Good to know that it's sorted out. Please post again for any additional queries.
Thank you. A support ticket has been created for you and a second-line engineer will assist you further with this issue.
Hi JimP52. Please shut Windows down, open the virtual machine configuration window, navigate to Hardware -> Mouse & Keyboard, select 'Don't...
Hello lizheng. Please shut Windows down, open the virtual machine configuration window, navigate to Hardware -> CPU & Memory and allocate 2...
Hi CarolineE. Please follow the steps below: 1.) Shut Windows down on the old Mac. 2.) Locate the virtual machine file on the old Mac (it is a...
Hi JaysonK. Please quit Parallels Desktop now, launch it again and re-attempt the activation.
Hi JasonW11. We see that you reached our e-mail support and your query has been responded to already.
Hi Elihay. Please check our private message.
Hi DarekD. The issue discussed in this thread is different from what you're experiencing. Please post your query here.
Hello JanF4. We see that you reached out to us over Facebook (Jan Friml). We've already responded to your query over there.
Good to know. Pls post again here when in need of further assistance.
Hi FelicityW. Any chance you can share a screenshot of this scenario?
Hi StaceyL. Please shut Windows down, open the virtual machine configuration window, navigate to Options -> Sharing -> Share Mac -> Configure. In...
Hello GrantS1. Please quit Parallels Desktop now. Then, open Terminal (from the Finder menu, navigate to Go -> Utilities -> Terminal), execute the...