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Hello Chen, please email us the issue description along with the licensing information to cs(at)parallels(.)com, so we can check it for you.
Hello Daniel, According to our licensing policy, an upgrade to Parallels Desktop 11 for Mac is supported from the following versions only:...
Hi James, Since we need to investigate deeper, please email us the issue description along with the screenshot to cs(at)parallels(.)com, so we...
You are welcome! Feel free to reach out anytime. We are here to help.
Hello Patrick, Yes, you can use the above link to upgrade to Parallels Desktop Pro edition (Limited offer). You can get licensing information and...
Hello Michael, you may try this article to fix MS Outlook sync issue.
Hello Alex, unfortunately, the trial key for Parallels Desktop 10 is no longer available since the release of Parallels Desktop 11. Kindly get a...
Hello Samantha, The Design profile is intended to meet the needs of Parallels Desktop users who use Windows mainly for running applications such...
You are welcome! Feel free to reach out anytime. We are here to help. Thanks!
Hello BuckZor, Please shut down the virtual machine and go to Virtual machine configuration: Options->Applications->Disable & Enable "Share...
Hello, It seems that you're on outdated build of Parallels Desktop 10, please update Parallels Desktop to the latest build (29227). You can...
Hello Thomas, please reinstall Parallels Tools from Action->Reinstall Parallels Tools and check how it works. If the issue persists, please try...
Thank you Michael! Feel free to reach out anytime. We are here to help. Thanks.
Hello Sander, Please reinstall Parallels Tools as suggested in this article. If the issue persists, Please try this article to fix the issue.
Hello Howard, Please try this article to fix the issue.
Hi, Since we need to investigate deeper, please email us the issue description along with the screenshot to cs(at)parallels(.)com, so we can...
Hi Ward, Since we need to investigate deeper, please email us the issue description along with the screenshot to cs(at)parallels(.)com, so we can...
Hello, Yes, you can optimize your virtual machine by enabling Smart Guard feature. Please refer to this article for more information about Smart...
Hi, Please try the steps mentioned below: 1.Run taskmgr.exe (Task Manager) and kill all explorer processes (in the "Details" tab). 2.Disable all...
Hello, Since we need to investigate deeper, please email us the issue description along with the screenshot to cs(at)parallels(.)com, so we can...
