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  1. PaulChristopher@Parallels
    Post

    Any chance for an improvement in mouse handling anytime soon?

    Hi @ChrisM16, please follow the steps to fix the issue. 1. Shut Down virtual machine. 2. Open Virtual Machine configuration 3. Go to Hardware >...
    Post by: PaulChristopher@Parallels, Jul 7, 2017 in forum: Windows Virtual Machine
  2. PaulChristopher@Parallels
    Post

    My Windows 10 is automatically shutdown after a period of time.

    Hi @VinhN, please try steps below: 1. Start your Windows virtual machine -> click on Start and type in the "Search" box "cmd" -> on the top of the...
    Post by: PaulChristopher@Parallels, Jul 7, 2017 in forum: Windows Virtual Machine
  3. PaulChristopher@Parallels
    Post

    Coherence issue with iOS Sierra and Parallels 12

    Hi @TroyG2, are you using Windows Creator's update build in Parallels Desktop? If not, please let us know how long have you been facing the issue.
    Post by: PaulChristopher@Parallels, Jul 7, 2017 in forum: Installation and Configuration of Parallels Desktop
  4. PaulChristopher@Parallels
    Post

    Deauthorize for reinstall

    Hi @KurtM, we have made few changes in the key settings. Please reactivate with the same license key and If the issue persists, please open...
    Post by: PaulChristopher@Parallels, Jul 7, 2017 in forum: Installation and Configuration of Parallels Desktop
  5. PaulChristopher@Parallels
    Post

    Migrate a Win XP PC only from the harddisk

    Hello @AndreasS10, the migration needs active Windows PC to migrate its data from it's internal hard disk to Mac via Parallels Transporter agent.
    Post by: PaulChristopher@Parallels, Jul 7, 2017 in forum: Installation and Configuration of Parallels Desktop
  6. PaulChristopher@Parallels
    Post

    Help with errors when attempting to install XP Pro

    Thanks for your active participation @Wikik, we would love to have a fan like you!
    Post by: PaulChristopher@Parallels, Jul 7, 2017 in forum: Installation and Configuration of Parallels Desktop
  7. PaulChristopher@Parallels
    Post

    Alter capture default location

    Hi @even1, we've released a new update for Parallels Toolbox 1.7.0 (1026). Added support for custom screenshot storing locations (if changed via...
    Post by: PaulChristopher@Parallels, Jul 7, 2017 in forum: Parallels Toolbox for Mac
  8. PaulChristopher@Parallels
    Post

    Toolbox does not shows it's icon in the Dock even it's started

    You're most welcome @SungphilH Please let us know if you have any issue in Parallels Toolbox and we are here to help!
    Post by: PaulChristopher@Parallels, Jul 7, 2017 in forum: Parallels Toolbox for Mac
  9. PaulChristopher@Parallels
    Post

    Toolbox does not shows it's icon in the Dock even it's started

    Hi @BryanW1, please update Parallels Toolbox to the latest build 1.7.0 (1026) and keep us posted the results.
    Post by: PaulChristopher@Parallels, Jul 7, 2017 in forum: Parallels Toolbox for Mac
  10. PaulChristopher@Parallels
    Post

    SOLVED: Parallels Toolbox does not launch on macOS Sierra 10.12.4

    Hi @BryanW1, please update Parallels Toolbox to the latest build (Parallels Toolbox for Mac 1.7.0 (1026)) and keep us posted the results.
    Post by: PaulChristopher@Parallels, Jul 7, 2017 in forum: Parallels Toolbox for Mac
  11. PaulChristopher@Parallels
    Post

    Can't Activate Parallels Desktop 11

    Hi @sh0knah, we have made few changes in the key settings. Please reactivate with the same license key and If the issue persists, please open...
    Post by: PaulChristopher@Parallels, Jul 7, 2017 in forum: Installation and Configuration of Parallels Desktop
  12. PaulChristopher@Parallels
    Post

    Create VM from Partition on external HD?

    Hi @Bloomk, we recommend you to follow this blog post before migrating your Windows XP virtual machine to your Mac.
    Post by: PaulChristopher@Parallels, Jul 3, 2017 in forum: Windows Virtual Machine
  13. PaulChristopher@Parallels
    Post

    Parallels 12 + Windows 10 = High CPU usage

    Hi @LisaN2, that's awesome! Please let us know if you have any questions and we are here to help!
    Post by: PaulChristopher@Parallels, Jul 3, 2017 in forum: Windows Virtual Machine
  14. PaulChristopher@Parallels
    Post

    Parallels 12 + Windows 10 = High CPU usage

    Hi @JoshuaW2, please back up your virtual machine or create a snapshot before following the troubleshooting steps mentioned below: please shut...
    Post by: PaulChristopher@Parallels, Jul 3, 2017 in forum: Windows Virtual Machine
  15. PaulChristopher@Parallels
    Post

    Program running in Windows constantly freezes

    Hi @JosephF4, Parallels strongly recommend keeping your copy of Parallels Desktop up-to-date. To download the latest update go to Parallels...
    Post by: PaulChristopher@Parallels, Jul 3, 2017 in forum: General Questions
  16. PaulChristopher@Parallels
    Post

    "Your Product Activation Key Reached Its Activation Limit..."

    Hi @BernhardR1, we have made few changes in the key settings, please reactivate with the same license key and keep us posted the results. Thanks!
    Post by: PaulChristopher@Parallels, Jul 3, 2017 in forum: Installation and Configuration of Parallels Desktop
  17. PaulChristopher@Parallels
    Post

    VS Studio freezes on Parallels 12 upon awakening from sleep

    Yes, @BoukeH That's great! Feel free to reach out anytime. We are here to help!
    Post by: PaulChristopher@Parallels, Jul 3, 2017 in forum: Windows Virtual Machine
  18. PaulChristopher@Parallels
    Post

    Reset password for Windows 8

    Hi @dynastyt, you're welcome! We would love to have a fan like you!
    Post by: PaulChristopher@Parallels, Jul 2, 2017 in forum: General Questions
  19. PaulChristopher@Parallels
    Post

    Trouble Installing Windows 10 on Parallels 12

    Hi @ChaanB, we request you to share the screenshot of the error while installing Windows 10 Enterprise edition in Parallels Desktop so that we can...
    Post by: PaulChristopher@Parallels, Jul 2, 2017 in forum: Installation and Configuration of Parallels Desktop
  20. PaulChristopher@Parallels
    Post

    Unable to install Parallels Tools under Ubuntu Desktop 17.04

    Hi @MartyL3, Parallels Desktop 12 for Mac does not officially support Ubuntu 17.04 as a guest operating system. It does support up to Ubuntu...
    Post by: PaulChristopher@Parallels, Jul 2, 2017 in forum: Installation and Configuration of Parallels Desktop
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