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  1. PaulChristopher@Parallels
    Post

    Crippled tools installation on Upgrading to v12, KB not functioning properly & No MAC drives

    Hi @Manzoor, thanks for reaching out! Is Parallels Tools installation hangs at 15% to 27%? If so, please check out this article to fix it.
    Post by: PaulChristopher@Parallels, Aug 2, 2017 in forum: Installation and Configuration of Parallels Desktop
  2. PaulChristopher@Parallels
    Post

    Win 10 Creators - Black Screen on Boot with Full Screen

    Hi @Marshall Dunbar, thanks for the suggestion. We appreciate your effort to resolve black screen issue in Windows virtual machine. Thanks!
    Post by: PaulChristopher@Parallels, Aug 2, 2017 in forum: Windows Virtual Machine
  3. PaulChristopher@Parallels
    Post

    Parallels desktop 10: "You have reached the maximum number of activations available"

    Hi @Mario3, you're welcome! Feel free to reach out anytime. We are here to help! Thanks!
    Post by: PaulChristopher@Parallels, Aug 2, 2017 in forum: General Questions
  4. PaulChristopher@Parallels
    Post

    License error... on my new mac

    Hi @Kimilmin, you're welcome! Feel free to reach out anytime. We are here to help! Thanks!
    Post by: PaulChristopher@Parallels, Aug 2, 2017 in forum: Installation and Configuration of Parallels Desktop
  5. PaulChristopher@Parallels
    Post

    License error... on my new mac

    Hi @Kimilmin, we have made few changes in the key settings. Please restart Parallels Desktop to reactivate with the same key. Thanks!
    Post by: PaulChristopher@Parallels, Aug 1, 2017 in forum: Installation and Configuration of Parallels Desktop
  6. PaulChristopher@Parallels
    Post

    iOS 11 Public Beta

    Hi @Farhad1, you're welcome! Feel free to reach out anytime. We are here to help! Thanks!
    Post by: PaulChristopher@Parallels, Jul 30, 2017 in forum: Installation and Configuration
  7. PaulChristopher@Parallels
    Post

    Network is unreachable after KernelBuild in Parallels Desktop Ubuntu

    Hi @alirezar2, you're welcome! Feel free to reach out anytime. We are here to help! Thanks!
    Post by: PaulChristopher@Parallels, Jul 30, 2017 in forum: Linux Virtual Machine
  8. PaulChristopher@Parallels
    Post

    I cannot launch my virtual machine - "the bundle does not contain a valid Parallels virtaul machine.

    Hi @RobD3, Parallels Desktop for Mac includes improved integration with Time Machine. When your virtual machine is backed up, only the most recent...
    Post by: PaulChristopher@Parallels, Jul 30, 2017 in forum: General Questions
  9. PaulChristopher@Parallels
    Post

    Parallels desktop 10: "You have reached the maximum number of activations available"

    Hi @LeungW, we have made few changes in the key settings. Please restart Parallels Desktop to reactivate with the same key. Thanks!
    Post by: PaulChristopher@Parallels, Jul 30, 2017 in forum: General Questions
  10. PaulChristopher@Parallels
    Post

    problem with prl_cc.exe at shutdown

    Hi @lams, please follow the steps mentioned below to investigate the issue: Allocate less RAM for the virtual machine. Options tab -> Optimization...
    Post by: PaulChristopher@Parallels, Jul 30, 2017 in forum: Windows Virtual Machine
  11. PaulChristopher@Parallels
    Post

    Number pad scroll lock issue

    Hi @TravisM3, yes! You cannot use Bluetooth NumberPad as a separate device in Windows virtual machine. You can see the limitations: * Bluetooth...
    Post by: PaulChristopher@Parallels, Jul 30, 2017 in forum: Windows Virtual Machine
  12. PaulChristopher@Parallels
    Post

    Windows C drive missing from Finder, after ejecting drive by mistake

    Hi @DinoN, please start your virtual machine and go to Action - >Reinstall Parallels Tools to fix it.
    Post by: PaulChristopher@Parallels, Jul 28, 2017 in forum: Windows Virtual Machine
  13. PaulChristopher@Parallels
    Post

    PD 12, worked great now have blue screen.

    Hi @CraigS6, you're welcome! Feel free to reach out anytime. We are here to help! Thanks!
    Post by: PaulChristopher@Parallels, Jul 28, 2017 in forum: Installation and Configuration of Parallels Desktop
  14. PaulChristopher@Parallels
    Post

    FYI: macOS 10.13 Beta 4 (17A315) will not let PD12 run

    Hi @HenryJ2, you're welcome! Feel free to reach out anytime. We are here to help! Thanks!
    Post by: PaulChristopher@Parallels, Jul 28, 2017 in forum: Installation and Configuration of Parallels Desktop
  15. PaulChristopher@Parallels
    Post

    macOS 10.13 high Sierra Support

    Hi @jeongjael, please check out the instructions outlined in this article to fix the issue.
    Post by: PaulChristopher@Parallels, Jul 27, 2017 in forum: Installation and Configuration of Parallels Desktop
  16. PaulChristopher@Parallels
    Post

    Parallels 12 installed on High Sierra

    Hi @KatiaF, thanks for the suggestion. We recommend installing Parallels Desktop updates as soon as they are available because they contain...
    Post by: PaulChristopher@Parallels, Jul 27, 2017 in forum: General Questions
  17. PaulChristopher@Parallels
    Post

    Parallels 12 installed on High Sierra

    Hi @megavolt17, As macOS High Sierra is not officially released it is not supported by us. You can try disabling System Integrity Protection and...
    Post by: PaulChristopher@Parallels, Jul 27, 2017 in forum: General Questions
  18. PaulChristopher@Parallels
    Post

    FYI: macOS 10.13 Beta 4 (17A315) will not let PD12 run

    Hi @HenryJ2, have you tried this steps to resolve the issue? If not, please try and keep us posted the results.
    Post by: PaulChristopher@Parallels, Jul 27, 2017 in forum: Installation and Configuration of Parallels Desktop
  19. PaulChristopher@Parallels
    Post

    Unable to migrate pvm from old machine or time machine backup

    Hi @MichaelS34, you may share the output here and we will check and help you further.
    Post by: PaulChristopher@Parallels, Jul 27, 2017 in forum: Installation and Configuration of Parallels Desktop
  20. PaulChristopher@Parallels
    Post

    PD 12, worked great now have blue screen.

    Hi @CraigS6, please reproduce the issue and share the screenshot of the error message, we will check and help!
    Post by: PaulChristopher@Parallels, Jul 27, 2017 in forum: Installation and Configuration of Parallels Desktop
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