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  1. Trishna Oobeyram
    Post

    This license has reached its activation limit. Please help.

    Hello @FrancisD3 Apologies for the late reply. We have reset the activation limit for your Parallels Desktop license key. Please try to activate...
    Post by: Trishna Oobeyram, Jan 7, 2026 in forum: Licensing and Activation
  2. Trishna Oobeyram
    Post

    This license has reached its activation limit. Please help.

    Hello @WiraN , Thank you for reaching out. Apologies for the late reply. We have reset the activation limit for your Parallels Desktop 17 license...
    Post by: Trishna Oobeyram, Jan 7, 2026 in forum: Licensing and Activation
  3. Trishna Oobeyram
    Post

    Refund Request

    Hello @BorisF2, Thank you for reaching out. We kindly ask that you submit a support ticket using the steps in the following link:...
    Post by: Trishna Oobeyram, Jan 6, 2026 in forum: Licensing and Activation
  4. Trishna Oobeyram
    Post

    License has reached its activation limit. Please Help.

    Hello @Daniel85 We have made some changes on our side. The activation limit has been reset. Regards,
    Post by: Trishna Oobeyram, Jan 6, 2026 in forum: General Questions
  5. Trishna Oobeyram
    Post

    Refund request

    Hello @DeoC Thank you for reaching out. We kindly ask that you submit a support ticket using the steps in the following link:...
    Post by: Trishna Oobeyram, Jan 6, 2026 in forum: Licensing and Activation
  6. Trishna Oobeyram
    Post

    Trying to buy a permanent license for Parallels Desktop 15

    Hello @IanK7 Please note that you cannot purchase a permanent license for Parallels Desktop 15. If you wish to activate a previous version of...
    Post by: Trishna Oobeyram, Jan 6, 2026 in forum: Licensing and Activation
  7. Trishna Oobeyram
    Post

    How to transfer license to another account?

    Hello @Robson1 We sent you a private message, please check it and provide us with the requested information. Thanks!
    Post by: Trishna Oobeyram, Nov 24, 2025 in forum: Licensing and Activation
  8. Trishna Oobeyram
    Post

    Parallels misleading purchase options

    Hello @FelixS10 We apologise for the confusion. Please note that we have processed a refund for your purchase. The amount may take 5 to 7 days to...
    Post by: Trishna Oobeyram, Nov 24, 2025 in forum: Installation and Configuration of Parallels Desktop
  9. Trishna Oobeyram
    Post

    Can a Windows 11 VMWare instance be migrated to Parallels?

    Hello @Giannib2 To let us better understand the situation, please perform the following steps: 0. Describe your issue in details. 1. Reproduce...
    Post by: Trishna Oobeyram, Sep 16, 2025 in forum: Windows Virtual Machine
  10. Trishna Oobeyram
    Post

    Windows 11 crashes. "What failed: prl_virt_disk_balloon.sys"

    Hello, Please note that this is a known issue on our side. Our development team is currently investigating this issue. Once there is any update,...
    Post by: Trishna Oobeyram, Sep 16, 2025 in forum: Parallels Desktop on a Mac with Apple silicon
  11. Trishna Oobeyram
    Post

    VPN not working in Parallels when using a shared network.

    Hello @SunoM Indeed, the App Store edition cannot share Mac VPN connection with virtual machine. You can view the difference between App Store...
    Post by: Trishna Oobeyram, Sep 12, 2025 in forum: Parallels Desktop on a Mac with Apple silicon
  12. Trishna Oobeyram
    Post

    Unable to set the main display for dual monitors in Parallels Windows on Mac

    Hello @DRC.Shrimp We have created a support ticket to assist you. Kindly check your email. Regards,
    Post by: Trishna Oobeyram, Sep 11, 2025 in forum: Windows Virtual Machine
  13. Trishna Oobeyram
    Post

    Docker Desktop fails to run on Windows 11

    Hello @jeanluc Please note that currently HyperV tools and WSL is not supported on Windows 11 ARM version. We have already submitted a feature...
    Post by: Trishna Oobeyram, Sep 11, 2025 in forum: Parallels Desktop on a Mac with Apple silicon
  14. Trishna Oobeyram
    Post

    Win 11 24H2 and 25H2 both bombing in Parallels 26

    Hello @Zeos100 We have created a support ticket to assist you. Kindly check your email. Regards,
    Post by: Trishna Oobeyram, Sep 2, 2025 in forum: Windows Virtual Machine
  15. Trishna Oobeyram
    Post

    Parallels won't run: Hypervisor restart error on Sonoma 14

    Hello @Machac Kindly check your email. We have created a support ticket. Regards,
    Post by: Trishna Oobeyram, Aug 29, 2025 in forum: General Questions
  16. Trishna Oobeyram
    Post

    Upgraded to PD 26 - Unable to verify the license signature

    Hello @DennisM5 Please note that this is a known issue and we are currently investigating. As a temporary workaround for now, please uninstall...
    Post by: Trishna Oobeyram, Aug 27, 2025 in forum: Licensing and Activation
  17. Trishna Oobeyram
    Post

    Getting the "Unable to verify license signature" error message when trying to activate PD2026

    Hello, Please note that this is a known issue and we are currently investigating. As a temporary workaround for now, please uninstall Parallels...
    Post by: Trishna Oobeyram, Aug 27, 2025 in forum: Installation and Configuration of Parallels Desktop
  18. Trishna Oobeyram
    Post

    Cannot Verify License Signature after Parallels Desktop 26 upgrade

    Hello, Please note that this is a known issue and we are currently investigating. As a temporary workaround for now, please uninstall Parallels...
    Post by: Trishna Oobeyram, Aug 27, 2025 in forum: Licensing and Activation
  19. Trishna Oobeyram
    Post

    Parallels 26 Won't Activate

    Hello, Please note that this is a known issue and we are currently investigating. As a temporary workaround for now, please uninstall Parallels...
    Post by: Trishna Oobeyram, Aug 27, 2025 in forum: Parallels Desktop on a Mac with Apple silicon
  20. Trishna Oobeyram
    Post

    can not find upgrade to pd v26

    Hello @yxz We have created a support ticket to assist you. Please check your email. Regards,
    Post by: Trishna Oobeyram, Aug 27, 2025 in forum: Product updates and feedback
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