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Hell Greetings @ShouvikA Thank you for your feedback. Please note that Parallels Desktop 19 is not fully compatible with M5 chip, which is why...
Hallo @StefanW28 Vielen Dank für Ihr Feedback. Wir haben Ihre Lizenz erfolgreich zurückgesetzt. Bitte führen Sie die Aktivierung erneut durch....
Greetings @nilsk3 Thank you for your feedback. We performed the necessary changes on our side, please try to activate the license again. Thanks!
Greetings @ShouvikA , Thank you for your feedback. We performed the necessary changes on our side, please try to activate the license again. Thanks
Greetings, Thank you for your feedback. The reason why you were not seeing the license was because it wasn't registered to your Parallels Account....
Greetings, Thank you for your feedback. We free up your Parallels Desktop 19 license, please try to activate it again. NOTE: Normally when you...
Greetings @DovF We sent you a private message, please check it and provide us with the requested information. Thanks
Hello @JoeC20 Thank you for your feedback. As checked on our side, the expired subscription is registered to your Parallels Account under the...
Hello @Hamatouling , Thank you for your feedback. As checked on our side, we noticed that the payment went through and your Parallels Desktop Pro...
Hello @ChrisL56 , Thank you for reaching out. We have sent you a private message, please check it and provide us with the requested info. Best...
Hello @Jec , Thank you for reaching out. We have sent you a private message, please check it and follow the required steps Best regards!
Hello @MattH27 Thank you for your feedback. As checked on our side, your subscription was previously registered under the email...
Hello @SimoneS12 Thank you for your feedback. As checked on our side, we noticed that your license is correctly linked to your Parallels Account...
Greetings @OthmaneS1 Thank you for your feedback. As requested, we have successfully disabled the auto-renewal of your Parallels Desktop for Mac...
Hello @Galicia15 Thank you for your feedback. As checked on our side, Order 523811760 was refunded on 19.12.2025. Thanks!
Hello @Liudeyan Thank you for your feedback. As checked on our side, order 524274792 was refunded on 16.12.2025. Thanks!
Hello @LemmensI Thank you for your feedback. As checked on our side, order 519360403 was refunded on 16.12.2025, and we confirm that the...
Hello @BorisF2 Thank you for your feedback. We have processed your refund request for Parallels Desktop Pro Edition (Order: 519107457) Please...
Hello @ritagu Thank you for your feedback. As checked on our side, we noticed that Order 520340130 was refunded on 12.12.2025. Thank you!
Hello @shenbaocheng Thank you for your feedback. As requested, please use the link below to download Parallels Desktop 17:...
