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User is unable to use Parallels without key activation. Could we receive assistance please?
Could we please receive assistance before the 7-day trial expires? Thank you
Hello, We recently upgraded the users Mac and when trying to activate the same license with the same email address, we get an error saying the...
Hi Ashley, I can confirm that the user now has the license associated and activated under her account. Thank you so much for your help!
Hello, I attempted to use the license for the user and am still receiving the same error.
Hi Trishna, The email address we want to tie this license to is: [email protected] Thank you very much for your help!
Hello, We attempted to associate the license with a new user and we're still receiving the message that the license is associated with a...
Is there anyone that is able to assist?
Hello, We need to free up this license and we're unsure what user it is associated with. 6J9HNJ-XXXXXX-XXXXXX-XXXXXX-YNZQHD We have successfully...
Hello, We have a license that we connect locate the account for and needs to be freed up for a new user ****-****-****-****-YNZQHD We're not sure...
