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Hi, I think it's better that our Support Team will take a look at this. They will contact you soon.
Hi Ian, glad to hear that worked. The deal had ran out, unfortunately. You need to purchase a new license for Parallels Desktop 13 for Mac.
That's not about old graphics technology, that's about Apple proving an API for its graphics driver to implement DirectX 11. macOS does not...
Chris, sorry for the delay. Looks like there's no much we can do for now, I have reported this issue to Engineering, but your setup and Parallels...
Guys, Parallels Desktop 13 for Mac is fully supported on iMac Pro starting from version 13.3.0 and newer. See release notices here -...
HI @Charlie4, Parallels Desktop 13 for Mac does support the new iMac Pro since 13.3.0 version. See release notices here.
Hi Ian, cannot confirm for 100% that it will work, but please try Parallels Desktop 13 trial version to see if it works for your environment....
Hi Chris, thank you for the report. Please reinstall Parallels Tools in Snow Leopard VM via Actions menu > Reinstall Parallels Tools. Please let...
Hi Stephane, thank you very much for your help! We got an analysis results from Engineering Team: "The virtual machine has a 100% reproducible...
Chris, I think you're trying to create a support request, but your Parallels Desktop version is too old and reached End-of-Life quite some time...
Hi, sorry to hear that. Is the printing okay from other Windows apps? Can you please send us a tech report upon printing a doc via Quicken (go to...
Hi @JerryP1, seems that your virtual disk needs to be expanded. Do you have enough space available on Mac? Check it via Apple menu > About This...
Hi, please send us a technical report via Help > Send Technical Data... Post the report ID here.
Hi @JamesS16, Windows does not allow to create shortcuts (aliases) in that directory. Windows in this situation offers to create a shortcut on...
Hi @GavaskarN, thank you so much for your kind words! I have forwarded your feedback to all Parallels Desktop developers, this is the best...
Yes, my bad, in Parallels Desktop 10 this option is named 'Report a Problem...'.
Thank you for the feedback, Chris. We have plans on improving user experience with Support services this year. For now, all available Support...
Guys, thank you for the feedback. I have forwarded it to our Quality Assurance Team for review, will try to speed up investigation as far as possible.
Thank you! Looks like you have a couple of snapshots which take ample of disk space. Please open up Snapshots Manager via Actions menu > Manage...
