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Hi @CarrollV1, not sure what happens with Coherence mode. I've created a support ticket for you, our team will contact you soon for troubleshooting.
Guys, can you please check if suspending/resuming the VM releases the mouse click? Go to Actions > Suspend. Once the VM is suspended, resume the...
Hi Chris, the fix will be added to version 13. We're preparing a hotfix and planning to release it until the end of May.
Guys, can't tell you the exact date but we're doing our best to include as much fixes as possible into the update and release it until the end of May.
Hi @ArkadiuszS, thank you very much for a great post! We have fixed issues with Parallels Tools and 4.15 kernel support, will be releasing the fix...
Thank you for the report, Paul. Our Support Team will contact you soon to troubleshoot the issue.
Hi @Young, the update is 100% supported by Parallels Desktop v13.3.0, we've tested it multiple times in our lab. But, in some situations users may...
We have analyzed the dumps, there are no issues with either Windows core or virtualization engine. Windows is stuck at loading user space...
@MoofMac25, @MichaelS60, thank you very much for the diagnostic data. Our Engineering Team will analyze reports and dumps asap and I will reply...
Guys please collect technical information to diagnose the issue: 1. While having a black screen, go to Help menu > Send Technical Data... >...
Thank you! You have a snapshot which takes 20Gb of disk space from your Mac. Go to Actions > Manage Snapshots... > delete the snapshot if you no...
Hi @Yen-hungL, can you please send us technical report via Help > Send Technical Report. Please post the report ID here.
Hi @FrankI1, these are updates cache for iOS devices from the following directories: ~/Library/iTunes/iPhone Software Updates...
Chris, wil all respect, I will be straight with you. Parallels will not invest more resources to this investigation. Your Parallels Desktop...
Hi @VernG, please run the diagnostics, we need more tech data to determine patterns and conclude on the cause.
Hi @LotharG, it's better to investigate this issue with our Support Team. I have created a support ticket for you, our team will contact you soon.
Hi @LeeM4, need more details on the situation you're having. I've created a support request for you, our team will contact you soon.
Hi @JeremyA3, am I right that the application itself crashes, but not the virtual machine? Can you please check if you have Windows update...
Hi @HarryA2, can you please reproduce this in Parallels Destkop 13.3 and send us a tech report right after opening the model via Help menu > Send...
Yes, it's not mentioned, my miss, will add this now. Anyways, let me know if you have any issues with Parallels Desktop 13 on iMac Pro.
