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  1. Dmitry Geynisman
    Post

    Increased video memory support

    Hi guys, this feature was implemented in Parallels Desktop 14 for Mac (see release notes). The new "Auto" mode for graphics allows Windows 8 and...
    Post by: Dmitry Geynisman, Aug 21, 2018 in forum: Parallels Desktop for Mac Feature Suggestions
  2. Dmitry Geynisman
    Post

    PD12 Messes Up Multiple Monitors

    Hi guys, I am happy to let you know that we were able to improve multi-monitor support in the new Parallels Desktop 14 version (see updates...
    Post by: Dmitry Geynisman, Aug 21, 2018 in forum: Windows Virtual Machine
  3. Dmitry Geynisman
    Post

    ADDED: Usable multi-monitor support with "Displays have separate Spaces" turned off

    Hi guys, I am happy to let you know that we were able to improve multi-monitor support in the new Parallels Desktop 14 version (see updates...
    Post by: Dmitry Geynisman, Aug 21, 2018 in forum: Parallels Desktop for Mac Feature Suggestions
  4. Dmitry Geynisman
    Post

    PD13 Multiple Monitors Still a Problem

    Hi guys, I am happy to let you know that we were able to improve multi-monitor support in the new Parallels Desktop 14 version (see updates...
    Post by: Dmitry Geynisman, Aug 21, 2018 in forum: Windows Virtual Machine
  5. Dmitry Geynisman
    Post

    Multiple Sound Output Devices?

    Hi @The Azza, great idea! Let's start with updating to a brand-new Parallels Desktop 14 for Mac version. I've checked that you're a Pro...
    Post by: Dmitry Geynisman, Aug 21, 2018 in forum: Installation and Configuration of Parallels Desktop
  6. Dmitry Geynisman
    Post

    Have some support for you users

    Hi @ArnaudD1, can you please share a link/screenshot of your requests? Or simply let me know how can we help you here.
    Post by: Dmitry Geynisman, Aug 21, 2018 in forum: General Questions
  7. Dmitry Geynisman
    Post

    Video Converter no longer converts ASF files

    Hi @GeorgeS16, please upload the file here: http://fe.parallels.com/36f312237a746b6a46048094316ea9ef/ Here are the instructions:...
    Post by: Dmitry Geynisman, Jul 24, 2018 in forum: Parallels Toolbox for Mac
  8. Dmitry Geynisman
    Post

    Why does Parallels take up so much disk space?

    Hello @VigneshE, looks like your Windows 10 occupies a hundred of GBs. Please open your Windows virtual machine and see what files take this space...
    Post by: Dmitry Geynisman, Jul 19, 2018 in forum: General Questions
  9. Dmitry Geynisman
    Post

    how to improve battery life macOS Sierra and Windows 10 (Parallels 13 Pro)

    Guys please see my post...
    Post by: Dmitry Geynisman, Jul 12, 2018 in forum: Windows Virtual Machine
  10. Dmitry Geynisman
    Post

    Just bought 3 Parallels 13 licenses for $210, but missing a bunch of the tools

    Hi @DennisV2, please accept our apologies for this mess. I have sent you a personal message with the details.
    Post by: Dmitry Geynisman, Jul 12, 2018 in forum: Parallels Toolbox for Mac
  11. Dmitry Geynisman
    Post

    Having a permanent subscription but can´t activate on new computer

    Hi @JosephC6, please try activating Parallels Toolbox with the key *****-*****-*****-*****-4NED9X, let me know if it works. If not, please send us...
    Post by: Dmitry Geynisman, Jul 6, 2018 in forum: Parallels Toolbox for Mac
  12. Dmitry Geynisman
    Post

    Resize Pictures Subscription Error

    Hi @RichardP12, you have a permanent license for Parallels Desktop (and Parallels Toolbox), which does not include new product features when they...
    Post by: Dmitry Geynisman, Jul 5, 2018 in forum: Parallels Toolbox for Mac
  13. Dmitry Geynisman
    Post

    Having a permanent subscription but can´t activate on new computer

    Hi @ThomasH8, so you cannot activate Parallels Toolbox on a new computer using your permanent license key, right? What's the version of Parallels...
    Post by: Dmitry Geynisman, Jul 2, 2018 in forum: Parallels Toolbox for Mac
  14. Dmitry Geynisman
    Post

    Can I unplug external SSD where the vm image is in after I pause the VM?

    @Sathiya@Parallels is being very precautious, I would say that there is a chance to lose Windows boot state but not so high. You can use Suspend...
    Post by: Dmitry Geynisman, Jun 22, 2018 in forum: Windows Virtual Machine
  15. Dmitry Geynisman
    Post

    macOS 10.14 Mojave Beta

    Hi @jvh, please see this thread about macOS 10.14 Mojave: https://forum.parallels.com/threads/support-for-macos-10-14-mojave.344703/
    Post by: Dmitry Geynisman, Jun 22, 2018 in forum: macOS Virtual Machine
  16. Dmitry Geynisman
    Post

    Support for macOS 10.14 Mojave

    Guys, we have released a hotfix for Parallels Desktop 13 version 13.3.2 which resolves graphics driver issue with macOS 10.14 Mojave virtual...
    Post by: Dmitry Geynisman, Jun 21, 2018 in forum: macOS Virtual Machine
  17. Dmitry Geynisman
    Post

    Windows 10 VM pauses periodically, ignores mouse/keyboard

    Yes you can download version 13.3.0 here: https://goo.gl/RcHQ5Y Let me know the results please.
    Post by: Dmitry Geynisman, Jun 20, 2018 in forum: Windows Virtual Machine
  18. Dmitry Geynisman
    Post

    Windows 10 VM pauses periodically, ignores mouse/keyboard

    Thank you for the update @RodB, sorry if I'm not responding to every message, but rest assured that I read them.
    Post by: Dmitry Geynisman, Jun 19, 2018 in forum: Windows Virtual Machine
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