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  1. Avinash Bundhoo
    Post

    Xbox app?

    Hello! In order to proceed with further investigation, kindly provide us with the below information: 1. Detailed description of the issue. 2....
    Post by: Avinash Bundhoo, Jun 27, 2023 in forum: Parallels Desktop on a Mac with Apple silicon
  2. Avinash Bundhoo
    Post

    I can't activate my parallels 18 for new Mac

    你好。 请检查您的个人消息收件箱，并在您方便的时候回复我们。 谢谢你！ Nǐ hǎo.
    Post by: Avinash Bundhoo, Jun 23, 2023 in forum: Licensing and Activation
  3. Avinash Bundhoo
    Post

    LibGl error in Ubuntu 22.04

    Hello, For more investigation, kindly provide with the following information: 1. Detailed explanation of the issue. 2. Screenshot of the issue,...
    Post by: Avinash Bundhoo, Jun 23, 2023 in forum: Linux Virtual Machine
  4. Avinash Bundhoo
    Post

    The previous activation key has not been accepted by the license server

    你好， 我们检查并确认您的许可证密钥已在计算机上激活。 如果您需要进一步的帮助，请告诉我们 谢谢
    Post by: Avinash Bundhoo, Jun 23, 2023 in forum: Installation and Configuration
  5. Avinash Bundhoo
    Post

    The previous activation key has not been accepted by the license server

    Hello, We have sent you a private message to request for additional information to proceed further with your request. Thank you.
    Post by: Avinash Bundhoo, Jun 23, 2023 in forum: Installation and Configuration
  6. Avinash Bundhoo
    Post

    Xactimate X1

    Hello, For us to further investigate the technical issue, kindly provide us with the following information: 1. Collect a technical report...
    Post by: Avinash Bundhoo, Jun 23, 2023 in forum: General Questions
  7. Avinash Bundhoo
    Post

    How to shut down virtual machine on M1 Macbook Pro?

    Hello, To shut down a virtual machine, Click the Parallels icon in the menu bar and choose Actions > Shut Down. Please follow the following...
    Post by: Avinash Bundhoo, Jun 23, 2023 in forum: General Questions
  8. Avinash Bundhoo
    Post

    Do i have to update my version of parallels? Is there any way I can still use my original purchase?

    Hello, 1. Uninstall current Parallels Desktop 2. Download one of installer, depending on your machine's architecture, using the links below:...
    Post by: Avinash Bundhoo, Jun 22, 2023 in forum: Installation and Configuration of Parallels Desktop
  9. Avinash Bundhoo
    Post

    Do i have to update my version of parallels? Is there any way I can still use my original purchase?

    Hello Arma, Thank you for the provided data. To resolve your issue, please follow the steps below: 1. Uninstall the current Parallels Desktop...
    Post by: Avinash Bundhoo, Jun 21, 2023 in forum: Installation and Configuration of Parallels Desktop
  10. Avinash Bundhoo
    Post

    Coherence mode not showing entire window in 18.3

    Hello Tim, Please use the following link https://download.parallels.com/desktop/v18/18.2.0-53488/ParallelsDesktop-18.2.0-53488.dmg to download...
    Post by: Avinash Bundhoo, Jun 21, 2023 in forum: Windows Virtual Machine
  11. Avinash Bundhoo
    Post

    Turn-off sound effect on screen capture / screenshot

    Hello Andy, Thank you for your feedback. If you want to record video without sound, you can use the Mute Microphone tool in Parallels Toolbox....
    Post by: Avinash Bundhoo, Jun 20, 2023 in forum: Parallels Toolbox for Mac
  12. Avinash Bundhoo
    Post

    "Uninstall Apps" doesn't have permissions to uninstall...never prompts for password?

    Hello, Thank you for your feedback. To further investigate the issue, please follow the steps below: 1. On you macos > System Settings >...
    Post by: Avinash Bundhoo, Jun 20, 2023 in forum: Parallels Toolbox for Mac
  13. Avinash Bundhoo
    Post

    License Key attached to different account, cannot activate purchased key?

    Hello, We have sent you a private message to request for additional information to proceed further with your request. Thank you.
    Post by: Avinash Bundhoo, Jun 19, 2023 in forum: Licensing and Activation
  14. Avinash Bundhoo
    Post

    Hola

    Hola, Le hemos enviado un mensaje privado para solicitar información adicional para continuar con su solicitud. Gracias.
    Post by: Avinash Bundhoo, Jun 15, 2023 in forum: Parallels Client for Mac
  15. Avinash Bundhoo
    Post

    Windows 11 Suspending due to a critical graphical issue

    Hello, For to better assist you with your request, kindly provide us with the below information: 1. Reproduce the issue and collect a technical...
    Post by: Avinash Bundhoo, Jun 13, 2023 in forum: General Questions
  16. Avinash Bundhoo
    Post

    FTDI driver problem

    Hello, Please follow the steps below and let us know if this resolves your issue 1. Run the virtual machine. 2. Download the driver here:...
    Post by: Avinash Bundhoo, Jun 13, 2023 in forum: Parallels Desktop on a Mac with Apple silicon
  17. Avinash Bundhoo
    Post

    Unable to register Key on new Mac

    Hello, We have reset the activation limit for your Parallels Desktop 16 key. Thank you
    Post by: Avinash Bundhoo, Jun 9, 2023 in forum: Installation and Configuration of Parallels Desktop
  18. Avinash Bundhoo
    Post

    can't find info on how to install more than one VM

    Hello, To configure your VM to stop/start automatically, please refer to the article https://kb.parallels.com/en/120414 To add a new virtual...
    Post by: Avinash Bundhoo, Jun 9, 2023 in forum: Installation and Configuration of Parallels Desktop
  19. Avinash Bundhoo
    Post

    Unable to activate older version of Parallels Desktop

    Hello, We have sent to you a private message. Please login Parallels Forums and go to your Inbox Thanks
    Post by: Avinash Bundhoo, Jun 9, 2023 in forum: Licensing and Activation
  20. Avinash Bundhoo
    Post

    Unable to activate older version of Parallels Desktop

    Hello, We have reset the HWID of the legacy key. To activate Parallels Desktop 11, please follow the steps below 1. Open macOS Terminal 2. Type...
    Post by: Avinash Bundhoo, Jun 9, 2023 in forum: Licensing and Activation
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