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  1. Avinash Bundhoo
    Post

    [New Macbook] The previous activation key has not been accepted by the license server.

    Hello, Thank you for your feedback. We can see that your license key has been activated on a computer with macOS 13.3.1? Is this the current...
    Post by: Avinash Bundhoo, Sep 7, 2023 in forum: Licensing and Activation
  2. Avinash Bundhoo
    Post

    External disk not showing on Windows Explorer

    Hello, Thank you for your feedback. To further investigate the technical issue, kindly provide us with the following information: 1. Have you...
    Post by: Avinash Bundhoo, Sep 7, 2023 in forum: General Questions
  3. Avinash Bundhoo
    Post

    "you have entered an upgrade key. please conform it with a key from previous version"

    Dear Sebastian, Thank you for the provided feedback. We have sent you a private message, please check it and provide us with the requested...
    Post by: Avinash Bundhoo, Sep 7, 2023 in forum: Licensing and Activation
  4. Avinash Bundhoo
    Post

    Issues to switch Parallels 17 from a Mac to another Mac

    Hello. Please check your personal message inbox, and reply to us at your convenience. Thank you!
    Post by: Avinash Bundhoo, Sep 5, 2023 in forum: Installation and Configuration of Parallels Desktop
  5. Avinash Bundhoo
    Post

    Missing option for Ubuntu with x86_64 emulation

    Hello, Thank you for your feedback. Please collect an additional technical report (right-click Parallels icon in Dock > Help > Send technical...
    Post by: Avinash Bundhoo, Sep 1, 2023 in forum: Linux Virtual Machine
  6. Avinash Bundhoo
    Post

    Unable to register the license key

    Hello, We are sorry about your experience. Please check your personal message inbox, and reply to us at your convenience. Thank you
    Post by: Avinash Bundhoo, Sep 1, 2023 in forum: Licensing and Activation
  7. Avinash Bundhoo
    Post

    Moved to new Mac and can't activate license!

    Hello, We are sorry about your experience. We have sent you a private message, please check it and provide us with the requested information....
    Post by: Avinash Bundhoo, Sep 1, 2023 in forum: Installation and Configuration of Parallels Desktop
  8. Avinash Bundhoo
    Post

    Black screen virtualizing macOS 12 with Parallels Desktop 19

    Hello, Thank you for your feedback. Please collect a technical report (right-click Parallels icon in Dock > Help > Send technical data > check...
    Post by: Avinash Bundhoo, Sep 1, 2023 in forum: Parallels Desktop on a Mac with Apple silicon
  9. Avinash Bundhoo
    Post

    Internet connectivity issue since upgrade to PD 18.x in my Windows 11 VM

    Hello, Thank you for your feedback. Please collect a technical report (right-click Parallels icon in Dock > Help > Send technical data > check...
    Post by: Avinash Bundhoo, Sep 1, 2023 in forum: Windows Virtual Machine
  10. Avinash Bundhoo
    Post

    Windows 11 Loses Network Connection When It Sleeps on M2 MacBook Air

    Hello, Thank you for your feedback. Please collect a technical report (right-click Parallels icon in Dock > Help > Send technical data > check...
    Post by: Avinash Bundhoo, Sep 1, 2023 in forum: Parallels Desktop on a Mac with Apple silicon
  11. Avinash Bundhoo
    Post

    FreeDOS on Parallels 19

    Hello, Thank you for your feedback. For us to further investigate the issue, kindly provide us with the below information: 1. Under the virtual...
    Post by: Avinash Bundhoo, Aug 31, 2023 in forum: Other Virtual machines
  12. Avinash Bundhoo
    Post

    Slow Upload Speed on Win11

    Hello Mark, Thank you for the provided data. Please put the resource quota as unlimited and test again: 1. Shut down your virtual machine. 2. Go...
    Post by: Avinash Bundhoo, Aug 31, 2023 in forum: Parallels Desktop on a Mac with Apple silicon
  13. Avinash Bundhoo
    Post

    Quick Assist doesn't work

    Hello Stephanv, Thank you for your feedback. Please note that Quick Assist is now supported on Apple Silicon computers. For more information,...
    Post by: Avinash Bundhoo, Aug 31, 2023 in forum: Parallels Desktop on a Mac with Apple silicon
  14. Avinash Bundhoo
    Post

    Issue with Parallels Desktop for Mac - Unable to Access USB Devices in Windows VM

    Hello @RubyGrace, Thank you for your feedback. Please share the report ID in a reply Thanks
    Post by: Avinash Bundhoo, Aug 31, 2023 in forum: Windows Virtual Machine
  15. Avinash Bundhoo
    Post

    Slow Upload Speed on Win11

    Hello Mark, Thank you for your feedback. Please collect a technical report (right-click Parallels icon in Dock > Help > Send technical data >...
    Post by: Avinash Bundhoo, Aug 31, 2023 in forum: Parallels Desktop on a Mac with Apple silicon
  16. Avinash Bundhoo
    Post

    Stop automatic renewal

    Hello, Thank you for the provided feedback. We have sent you a private message, please check it and provide us with the requested information....
    Post by: Avinash Bundhoo, Aug 29, 2023 in forum: Licensing and Activation
  17. Avinash Bundhoo
    Post

    Can't activate a new key

    Hello, thank you for your feedback. Please check your inbox and follow the instructions. Thanks
    Post by: Avinash Bundhoo, Aug 25, 2023 in forum: Licensing and Activation
  18. Avinash Bundhoo
    Post

    Print to pdf [Mac desktop] is not working

    Hello, Thank you for your feedback. For more investigation, kindly provide with the following information: 1. Detailed explanation of the...
    Post by: Avinash Bundhoo, Aug 24, 2023 in forum: Parallels Desktop on a Mac with Apple silicon
  19. Avinash Bundhoo
    Post

    I need invoice

    Hello Thank you for the provided feedback. We have sent you a private message, please check it and provide us with the requested information....
    Post by: Avinash Bundhoo, Aug 24, 2023 in forum: Licensing and Activation
  20. Avinash Bundhoo
    Post

    Transferring my old license to my new account

    Hello, Thank you for the provided feedback. We have sent you a private message, please check it and provide us with the requested information....
    Post by: Avinash Bundhoo, Aug 24, 2023 in forum: Licensing and Activation
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