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  1. Avinash Bundhoo
    Post

    unable to activate v17 on new Mac.

    Hello, We have disconnected the license from your laptop Can you please retry to activate Parallels Desktop on your Mac Mini? Let us know if you...
    Post by: Avinash Bundhoo, Oct 18, 2023 in forum: Licensing and Activation
  2. Avinash Bundhoo
    Post

    Parallels Desktop 19 Performance Problems

    Hello, Thank you for your feedback. Please be informed the issue has been escalated to our Development team and we have passed along the...
    Post by: Avinash Bundhoo, Oct 17, 2023 in forum: Parallels Desktop on a Mac with Apple silicon
  3. Avinash Bundhoo
    Post

    unable to reactivate expired license

    Hello, Thank you for your feedback. Indeed, you can activate Parallels Desktop 17 or Parallels Desktop 18 with a permanent key from Parallels...
    Post by: Avinash Bundhoo, Oct 17, 2023 in forum: Licensing and Activation
  4. Avinash Bundhoo
    Post

    unable to activate v17 on new Mac.

    Hello, Thank you for your feedback. We can see that your Parallels Desktop 17 has been activated on a Mac with OS version 14.0 (Sonoma). Was it...
    Post by: Avinash Bundhoo, Oct 17, 2023 in forum: Licensing and Activation
  5. Avinash Bundhoo
    Post

    Please, help with Desktop 15 Activation

    Hello, We have made some changes. Please retry and let us know the result. Thanks
    Post by: Avinash Bundhoo, Oct 17, 2023 in forum: Licensing and Activation
  6. Avinash Bundhoo
    Post

    Unable to activate after Mac reintallation

    Hello, Thank you for the provided feedback. We have sent you a private message, please check it and provide us with the requested information....
    Post by: Avinash Bundhoo, Oct 17, 2023 in forum: Licensing and Activation
  7. Avinash Bundhoo
    Post

    Please, help with Desktop 15 Activation

    Hello, We can find that your Parallels Desktop 15 is activated on a machine with Mac OS X 10.15.7 Kindly confirm if this is the machine you...
    Post by: Avinash Bundhoo, Oct 13, 2023 in forum: Licensing and Activation
  8. Avinash Bundhoo
    Post

    VPN sharing to Windows 11 ARM not possible?

    Hello, Thank you for your feedback. Kindly follow the steps below: 1. On Macos (host), Open Terminal (Applications > Utilities > Terminal) and...
    Post by: Avinash Bundhoo, Oct 13, 2023 in forum: Parallels Desktop on a Mac with Apple silicon
  9. Avinash Bundhoo
    Post

    Parallels tools still not working with kernel 6.5

    Hello, Thank you for your feedback. The main reason for the kernel panic is due to changes in the Linux Kernel in the following two commits: (1)...
    Post by: Avinash Bundhoo, Oct 13, 2023 in forum: Linux Virtual Machine
  10. Avinash Bundhoo
    Post

    Renewed license, paid for, but not working

    Hello. Please note that you have 2 Parallels Accounts m****@in***manage****.se and m****@in***mange****.se As requested, I have transferred the...
    Post by: Avinash Bundhoo, Oct 13, 2023 in forum: Licensing and Activation
  11. Avinash Bundhoo
    Post

    Recently upgrade to Sonoma and my Kali Crash

    Hello, Thank you for your feedback. The main reason for the kernel panic is due to changes in the Linux Kernel in the following two commits:...
    Post by: Avinash Bundhoo, Oct 13, 2023 in forum: Parallels Desktop on a Mac with Apple silicon
  12. Avinash Bundhoo
    Post

    No access, what did I get charged for

    Hello. Thank you for the data provided. Please note that as requested, your refund has been processed. Please check your inbox for more details...
    Post by: Avinash Bundhoo, Oct 13, 2023 in forum: Licensing and Activation
  13. Avinash Bundhoo
    Post

    Renewed license, paid for, but not working

    Hello, Thank you for the provided feedback. We have sent you a private message, please check it and and reply to us at your convenience. Best...
    Post by: Avinash Bundhoo, Oct 13, 2023 in forum: Licensing and Activation
  14. Avinash Bundhoo
    Post

    macOS Sonoma and Parallels 19

    Hello, Thank you for your feedback. Please be informed the issue you have encountered is known to our Development team and they are working on a...
    Post by: Avinash Bundhoo, Oct 12, 2023 in forum: General Questions
  15. Avinash Bundhoo
    Post

    No access, what did I get charged for

    Hello, We have sent you a private message to request for additional information to proceed further with your request. Thank you.
    Post by: Avinash Bundhoo, Oct 11, 2023 in forum: Licensing and Activation
  16. Avinash Bundhoo
    Post

    Unable to activate after Mac reintallation

    Hello, Please check your inbox. We have replied to your query. Thanks
    Post by: Avinash Bundhoo, Oct 11, 2023 in forum: Licensing and Activation
  17. Avinash Bundhoo
    Post

    Unable to activate after Mac reintallation

    Hello, Thank you for the provided feedback. We have sent you a private message, please check it and provide us with the requested information....
    Post by: Avinash Bundhoo, Oct 6, 2023 in forum: Licensing and Activation
  18. Avinash Bundhoo
    Post

    Unable to activate after Mac reintallation

    Hello, Thank you for the provided feedback. We have sent you a private message, please check it and provide us with the requested information....
    Post by: Avinash Bundhoo, Oct 6, 2023 in forum: Licensing and Activation
  19. Avinash Bundhoo
    Post

    Unable to activate after Mac reintallation

    Hello, Sorry for the late response. Please check it and provide us with the requested information. Best regards!
    Post by: Avinash Bundhoo, Oct 6, 2023 in forum: Licensing and Activation
  20. Avinash Bundhoo
    Post

    Product license not showing!

    Hello, Thank you for your feedback. Please check your personal message inbox, and reply to us at your convenience. Thank you!
    Post by: Avinash Bundhoo, Oct 5, 2023 in forum: Licensing and Activation
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