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  1. Avinash Bundhoo
    Post

    window parallel ecran noir

    Bonjour, Merci d'avoir contacté l'équipe d'assistance Parallels. Pour plus d'informations, veuillez fournir les informations suivantes : 1....
    Post by: Avinash Bundhoo, Nov 2, 2023 in forum: Parallels Desktop on a Mac with Apple silicon
  2. Avinash Bundhoo
    Post

    Windows 10 files gone

    Hello, Thank you for your feedback. Please follow the steps below: 1. Download from iCloud, the Windows10.pvmz file locally on your machine 2....
    Post by: Avinash Bundhoo, Nov 1, 2023 in forum: Windows Virtual Machine
  3. Avinash Bundhoo
    Post

    Parallels 19 & Mac Sonoma - Unable to Print

    Hello, Please note that for Mac OS 14 Sonoma, the shared printing option for Show page setup options before printing is no longer available....
    Post by: Avinash Bundhoo, Nov 1, 2023 in forum: Windows Virtual Machine
  4. Avinash Bundhoo
    Post

    graphics 3d modeling render issue solution

    Hello! In order to proceed with further investigation, kindly provide us with the below information: 1. Reproduce the issue. 2. Collect a...
    Post by: Avinash Bundhoo, Nov 1, 2023 in forum: Installation and Configuration of Parallels Desktop
  5. Avinash Bundhoo
    Post

    Got a new Mac and unable to activate parallels.

    Hello, Thank you for your feedback We have deactivated your license on the machine. Please try to activate Parallels Desktop on the new machine....
    Post by: Avinash Bundhoo, Nov 1, 2023 in forum: Licensing and Activation
  6. Avinash Bundhoo
    Post

    Find Windows 10 license for activation of Windows 11

    Hello, Parallels Desktop does not store license information for Windows. Please contact Microsoft support regarding the activation issue of...
    Post by: Avinash Bundhoo, Nov 1, 2023 in forum: Licensing and Activation
  7. Avinash Bundhoo
    Post

    Cannot deactivate and transfer my license to new Macbook

    Hello, Thank you for the provided information. Please note that your license is currently registered under the account...
    Post by: Avinash Bundhoo, Nov 1, 2023 in forum: Licensing and Activation
  8. Avinash Bundhoo
    Post

    Lost email - request to assign the license to a different email account

    Hello, Thank you for the provided data. As requested, we have moved the licenses to your new account. Please verify by logging into Parallels My...
    Post by: Avinash Bundhoo, Oct 31, 2023 in forum: Installation and Configuration of Parallels Desktop
  9. Avinash Bundhoo
    Post

    Windows 10 files gone

    Hello, Thank you for your feedback. Was the Windows 10 removed manually from the location ~/Parallels ? Can you please check in your thrash? If...
    Post by: Avinash Bundhoo, Oct 31, 2023 in forum: Windows Virtual Machine
  10. Avinash Bundhoo
    Post

    Lost email - request to assign the license to a different email account

    Hello, Thank you for the provided feedback. We have sent you a private message, please check it and provide us with the requested information....
    Post by: Avinash Bundhoo, Oct 31, 2023 in forum: Installation and Configuration of Parallels Desktop
  11. Avinash Bundhoo
    Post

    Cannot Access Accounts

    Hello, Thank you for the provided feedback. We have sent you a private message, please check it and provide us with the requested information....
    Post by: Avinash Bundhoo, Oct 31, 2023 in forum: General Questions
  12. Avinash Bundhoo
    Post

    Cannot deactivate and transfer my license to new Macbook

    Hello, Thank you for the provided feedback. We have sent you a private message, please check it and provide us with the requested information....
    Post by: Avinash Bundhoo, Oct 31, 2023 in forum: Licensing and Activation
  13. Avinash Bundhoo
    Post

    Run Windows 11 VM off an external drive? Issues? Performance?

    Hello Swandy, Thank you for your feedback. 1. We can run virtual machines on external drives. But we would like to bring to your attention an...
    Post by: Avinash Bundhoo, Oct 31, 2023 in forum: Parallels Desktop on a Mac with Apple silicon
  14. Avinash Bundhoo
    Post

    Cannot change registered email address because old one is now deleted.

    Hello, Thank you for the provided information. As per your request, we have transferred your Parallels Desktop 6 license to your new account....
    Post by: Avinash Bundhoo, Oct 26, 2023 in forum: General Questions
  15. Avinash Bundhoo
    Post

    I have a valid license for a legacy version

    Hello, Thank you for the provided feedback. We have sent you a private message, please check it and provide us with the requested information....
    Post by: Avinash Bundhoo, Oct 26, 2023 in forum: Licensing and Activation
  16. Avinash Bundhoo
    Post

    Parallels Desktop activation on new Mac - activation limit reached even after logoff PD old Mac!

    Hello, We can see that your Parallels Desktop 17 perpetual license is currently activated on a macOS 14.0(23A344) Is this machine you want to...
    Post by: Avinash Bundhoo, Oct 24, 2023 in forum: Licensing and Activation
  17. Avinash Bundhoo
    Post

    Parallels Desktop activation on new Mac - activation limit reached even after logoff PD old Mac!

    Hola, Podemos ver que el problema se resolvió con un caso de soporte reciente. Si no es el caso, háganoslo saber. Gracias
    Post by: Avinash Bundhoo, Oct 24, 2023 in forum: Licensing and Activation
  18. Avinash Bundhoo
    Post

    Cannot change registered email address because old one is now deleted.

    Hello, Sorry for the late response. We have replied to your query privately. Please check your inbox and let us know if it resolves your issue....
    Post by: Avinash Bundhoo, Oct 24, 2023 in forum: General Questions
  19. Avinash Bundhoo
    Post

    I want to change a subscription to a different e-mail account

    Hello, We have replied to your query. Please provide us with the requested information. Thanks
    Post by: Avinash Bundhoo, Oct 24, 2023 in forum: Licensing and Activation
  20. Avinash Bundhoo
    Post

    I want to change a subscription to a different e-mail account

    Hello, Thank you for the provided feedback. We have sent you a private message, please check it and provide us with the requested information....
    Post by: Avinash Bundhoo, Oct 18, 2023 in forum: Licensing and Activation
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