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  1. Avinash Bundhoo
    Post

    Windows 11 VM Freezing after idle

    Hello! In order to proceed with further investigation, kindly provide us with the below information: 1. Reproduce the issue. 2. Collect a...
    Post by: Avinash Bundhoo, Jan 26, 2024 in forum: Windows Virtual Machine
  2. Avinash Bundhoo
    Post

    Cancel subscription

    Hello, As per your request, we have disabled auto-renewal for your subscription with ref: 385311928. Thanks
    Post by: Avinash Bundhoo, Jan 25, 2024 in forum: Licensing and Activation
  3. Avinash Bundhoo
    Post

    Downgrade V19 => V18

    Hello HolgerK6, Thank you for your feedback. Indeed, since you have a subscription, you can activate Parallels Desktop 18 with the same key. To...
    Post by: Avinash Bundhoo, Jan 22, 2024 in forum: Licensing and Activation
  4. Avinash Bundhoo
    Post

    I can't find my activation key

    Hello. Please check your personal message inbox, and reply to us at your convenience. Thank you!
    Post by: Avinash Bundhoo, Jan 22, 2024 in forum: Licensing and Activation
  5. Avinash Bundhoo
    Post

    how to remove duplicate windows OS?

    Hello, Thank you for your feedback. To delete the virtual machine, please follow the steps below: 1. Launch Parallels Desktop.app, but do not...
    Post by: Avinash Bundhoo, Jan 19, 2024 in forum: macOS Virtual Machine
  6. Avinash Bundhoo
    Post

    Unable to activate older version of Parallels Desktop

    Hello, I have replied to your questions. Please check your PM thanks
    Post by: Avinash Bundhoo, Jan 12, 2024 in forum: Licensing and Activation
  7. Avinash Bundhoo
    Post

    Parallels 11 activation on OS X 10.13.6 fails (Check your Internet connection)

    Hello, I have replied to your question thanks
    Post by: Avinash Bundhoo, Jan 12, 2024 in forum: Installation and Configuration of Parallels Desktop
  8. Avinash Bundhoo
    Post

    Can not change my payment options e.g. renew my license

    Hello, Our partner Cleverbridge will be able to help you. Please raise a ticket to Cleverbridge support using the link...
    Post by: Avinash Bundhoo, Jan 12, 2024 in forum: Licensing and Activation
  9. Avinash Bundhoo
    Post

    Parallels Desktop keeps asking for permissions -- how to stop?

    Hello, Thank you for your feedback. Can you please share a screenshot of the pop-up? Also, please collect a technical report (right-click...
    Post by: Avinash Bundhoo, Jan 11, 2024 in forum: Installation and Configuration of Parallels Desktop
  10. Avinash Bundhoo
    Post

    Install Cisco Anyconnect ARM64 version on Windows ARM VM

    Hello! In order to proceed with further investigation, kindly provide us with the below information: 1. screenshot of any error message 2....
    Post by: Avinash Bundhoo, Jan 11, 2024 in forum: Parallels Desktop on a Mac with Apple silicon
  11. Avinash Bundhoo
    Post

    Unable to renew expired subscription

    Hello, We have checked your account and found that the subscription has already been renewed. Thanks
    Post by: Avinash Bundhoo, Jan 11, 2024 in forum: Licensing and Activation
  12. Avinash Bundhoo
    Post

    Unable to activate older version of Parallels Desktop

    Hello Alex, Please check your inbox. We have replied to your other posts on forums as well. Thanks
    Post by: Avinash Bundhoo, Jan 11, 2024 in forum: Licensing and Activation
  13. Avinash Bundhoo
    Post

    Parallels 11 activation on OS X 10.13.6 fails (Check your Internet connection)

    Hello Alex, Sorry for the inconvenience caused. Please check your inbox. We have sent to you some additional information which will help you....
    Post by: Avinash Bundhoo, Jan 11, 2024 in forum: Installation and Configuration of Parallels Desktop
  14. Avinash Bundhoo
    Post

    Invoice-link for the subscription renewal expired...

    Hello, Please check your inbox. We have attached the invoice in a reply Thanks
    Post by: Avinash Bundhoo, Jan 10, 2024 in forum: General Questions
  15. Avinash Bundhoo
    Post

    Request for Parallels 17 license key reset

    Hello, We have reset the activation limit for your license key. Please retry and let us know. Thanks
    Post by: Avinash Bundhoo, Jan 10, 2024 in forum: Licensing and Activation
  16. Avinash Bundhoo
    Post

    I dont have an activation key :/

    There is none on this one as well. Please send your purchase details privately
    Post by: Avinash Bundhoo, Jan 9, 2024 in forum: Licensing and Activation
  17. Avinash Bundhoo
    Post

    Can't change email address on account

    Hello, Thank you for the provided feedback. We have sent you a private message, please check it and provide us with the requested information....
    Post by: Avinash Bundhoo, Jan 9, 2024 in forum: General Questions
  18. Avinash Bundhoo
    Post

    I dont have an activation key :/

    Hello, Thank you for your feedback. We could not locate any subscription under your current email address. We have sent you a private message,...
    Post by: Avinash Bundhoo, Jan 9, 2024 in forum: Licensing and Activation
  19. Avinash Bundhoo
    Post

    I cannot access my subscription

    Hello, Thank you for the provided feedback. Unfortunately, as you mentioned, we could not find any subscription under your current email...
    Post by: Avinash Bundhoo, Jan 9, 2024 in forum: Licensing and Activation
  20. Avinash Bundhoo
    Post

    Cannot load Vendor Library

    Hello! In order to proceed with further investigation, kindly provide us with the below information: 1. Reproduce the issue. 2. Collect a...
    Post by: Avinash Bundhoo, Jan 8, 2024 in forum: Windows Virtual Machine
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