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Hello! In order to proceed with further investigation, kindly provide us with the below information: 1. Reproduce the issue. 2. Collect a...
Hello William, We have already sent the requested information via a private message. Please check and let us know if you have all the required...
Hello Susan, We have replied to your query. Please check your inbox Thanks
Hello, There is no active license under your current email address. We have sent you a private message, please check it and provide us with the...
Hello Peter, The Parallels Desktop 17 license is currently activated on a macOS 14.4(23E214) and the last contact with our servers was. on...
Hello, It does not require a license key to activate the trial. Please go through the link https://kb.parallels.com/124227 for more information...
Hello, We are sorry about your experience. We have sent you a private message, please check it and provide us with the requested information....
你好 您似乎已经购买了升级许可证 要使用升级密钥，您需要拥有用于激活早期版本的 Parallels Desktop 的密钥。 如果您没有此许可证，我们建议您购买完整的 Parallels Desktop 许可证，我们可以退还您的升级许可证。
Hello Susan, Please provide the invoice of your purchase privately. We have sent you a message. Please check your inbox. Thanks
Hello William, Thank you for providing the invoice. Please note that as per the invoice, the license key is activated for Parallels Desktop 19.3...
Hello William, Thank you for your feedback. Unfortunately,we could not fina ny license under your current email address. We have sent you a...
Hello David, Thank you for your feedback. In order to obtain phone/chat support, kindly follow the below steps: 1. Sign in to your Parallels...
Hello, thank you for your feedback. Please collect a technical report (right-click Parallels icon in Dock > Help > Send technical data > check...
Hello, You can have more information on the link https://kb.parallels.com/114381 thanks
Hello, Please collect a technical report (click Parallels icon || > Help > Send technical data > check "Attach screenshots..." > press Send...
Hello, Thank you for your feedback. The reason for the prompt is that you have purchased an upgrade license. To activate an upgrade license,...
Hello, Thank you for your feedback As per your record, we can see the license is activated on a machine with macOS 13.5.2(22G91). The last contact...
Hello, Thank you for the provided feedback. We have sent you a private message, please check it and provide us with the requested information....
Hello, Can you please clarify if you have an issue with Parallels Desktop activation or Windows activation? Also, please note that we could not...
