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Hello! In order to proceed with further investigation, kindly provide us with the below information: 1. Reproduce the issue. 2. Collect a...
Hello, Thank you for reaching out. Please share a screenshot of the error message. Thanks
Hello, Thank you for reaching out. Please refer to the article https://kb.parallels.com/en/123461 to move the license to another machine If you...
Hola, Gracias por comunicarte con nosotros. Hemos revisado tu cuenta y hemos descubierto que ya compraste una versión completa. ¿Quieres que te...
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Hello, Thank you for reaching out. Please note that we could not find any subscription with the account using your current email address. We have...
Hello, Thank you for reaching out. To aid us in troubleshooting this issue, please collect a technical report after issue reproduction (click...
Hello, Please note that we have removed the images since it contains your license key. We have sent you a message. Please check your inbox and...
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Hello, As per your request, the refund for the Parallels Desktop Upgrade has been initiated. Funds will be credited back within 5-7 business...
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Hello Jason, Thank you for reaching out. You can follow the link https://kb.parallels.com/123461 to have more information on moving your license...
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Hello, Thank you for reaching out. Your purchase for the Parallels Desktop upgrade has already been refunded. Thanks
Hello, Thank you for reaching out. You have already been provided with the instructions. The license key is now active on your machine. Thanks
Hello, Thank you for reaching out. We have verified your account with your current email address but could not find any license key associated. We...
Hello, Thanks for reaching out. We have verified your account and could not find any valid license key using your current email address. We...
