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Hello! In order to proceed with further investigation, kindly provide us with the below information: 1. Reproduce the issue. 2. Collect a...
Hello, Thank you for reaching out. Do you have any error messages? If yes, please provide a screenshot. Thanks
Hello, Thank you for reaching out. Please provide the following information: 1. More details on the device you are using. 2. Do you have any...
Hello, As per your request, the refund for the Parallels Desktop2 0 for Upgrade o has been initiated for order № 491107425. Funds will be credited...
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Hello, Thank you for the provided feedback. We have sent you a private message, please check it and provide us with the requested information....
Hello Craig0, Apologies for the late reply. I have responded to your private message. Please check and let me know. Thanks
Hello, Thank you for reaching out. Please note that we have disable auto-renewal for your subscription with license key ****-Q683XA Thanks
Hello, We have deactivated your license from the machine with macOS 14.2(23C64) Thanks
Hello @SergeyK17 We have deactivated the Parallels Desktop 17 license from the machine with macOS 14.6.1(23G93). To uninstall Parallels...
Hello, You will not be able to use the license once it's expired. Thanks
Hello, Please provide your invoice number so that we can verify your account. Thanks
Hello, Thank you for reaching out. Please upload the error message again. Thanks