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Hello, would you reproduce the issue once again and collect a fresh technical report right after the issue is reproduced? Instructions on how to...
Hello, Parallels Toolbox 6.0.2 has just been released where the issue with CPU/GPU temperature tool has been fixed.
Hello everyone, We're happy to say the issue has been addressed. Please restart Parallels Toolbox on your computer and check how it works. PS:...
Hello, Kindly open your browser in Incognito mode, paste the link, and press Enter to download the file:...
They both will remain registered under your account. It's just the product that will be activated with a Pro license. You can activate it with a...
That's correct - you can give Parallels Desktop Pro a try. I've just registered a 5-day Parallels Desktop Pro key NK6ZMH-***-***-***-*** under...
Hi John, would you reproduce the issue once again on a Windows 11 virtual machine (VM) right after the error message appears and collect a fresh...
Hello, If you have a Parallels Desktop Pro/Business Edition license, you can enable nested virtualization the way outlined in...
Hi John, I've asked our engineers to escalate the ticket to Level 2.
Hello! The issue has been fixed in Parallels Desktop 18.2.0 that has just been released. Learn more in https://kb.parallels.com/129060.
Hello John, Would you help me and send a screenshot of the alert? Where does it come from?
Hello Karl, I've just removed the record about trial usage for your computer from our licensing server. So, feel free to download a trial version...
Hi Diana, Would you reproduce the issue once again, and once it's reproduced, collect a fresh technical report as outlined at...
Parallels Device Management (formerly Parallels Mac Management) has been discontinued as of December 2, 2022. After this date, the product will no...
Hello, Please note that by default, your virtual hard drive is an 'expanding' one. Even if its size is 250GB it doesn't mean it takes 250 GB of...
Hello @Eisntein , I've found your technical report. The process of the virtual machine is crashing. We'd like to reproduce the issue locally to...
Hello! Parallels Desktop doesn't support nested virtualization on Mac computers with M-series chips (including M2 chips too). As for WSL support,...
Hello Dong, As I can see, you've been able to renew your subscription on January, 2.
Hello, Would you reproduce the issue once again and send a technical report at the moment of reproduction as per the KB...
Dear Fabian, Thank you for letting us know. If you have an Intel Mac, that's expected behaviour due to some reasons. Will be fixed today. Feel...
