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Hello Thomas, we would suggest you to back up .pvm file and upgrade to Mac OS X El Capitan, then install and activate Parallels Desktop 11 for...
Hi, In window mode: in Mac menu click on Actions > Configure, switch to Hardware tab > Mouse & Keyboard and Choose Keyboard: Optimize for games...
Glad! your issue has been resolved. Feel free to reach out anytime. we are here to help. Thanks!
Hi, please follow the steps mentioned below to fix the issue: 1.Uninstall Microsoft Security Essentials antivirus. 2.Restart Windows. Check that...
Hi Nicholas, Please follow the steps mentioned below: 1.Make sure Time Machine backup is not taking place while you are running the virtual...
Hi, To install a 64-bit version of Windows 10 please make sure your virtual machine has at least 2GB of RAM assigned. To check virtual machine's...
Hi Stephen, please reinstall Parallels Tools from Action->Reinstall Parallels Tools and Go to Start > Control Panel > Display > Change display...
Hello Sandy, please start your virtual machine and go to Devices->Network 1->choose Bridged-Default and then restart your virtual machine and...
Hi, we need you to submit a Problem Report and provide us with its ID number. Please follow this KB article to submit Problem Report:...
Hi, if you would like to find your permanent activation key for Parallels Desktop 11 or earlier versions, select Parallels Desktop product menu on...
Hi, please reinstall Parallels Tools from Action->Reinstall Parallels Tools and follow the steps mentioned in this article.
Hi, Please shut down your virtual machine, quit Parallels Desktop and disconnect your USB device from your Mac and Connect your USB device to your...
@MichaelP9 please provide your license keys in private messages.
Hi, If you would like to use your Parallels Desktop 11 for Mac license on a new Mac, you should sign out. Please refer to this article.
Hi, click on Windows Start button; in the search field ("Run" for Windows XP) choose Programs and Files; type %temp% and hit Enter/Return; Go to...
Hi, please try to connect that USB 3.0 device to the different USB port on your Mac directly (Not connecting USB Hub) and check how it works.
Hi, please refer to this article to fix Windows activation issue in Windows virtual machine
Hi, please unplug the USB device if it is connected via USB hub and connect it to a different USB port and check how it works. If the issue...
Hi, Please provide the screenshot of the error message, so that we can understand better to investigate the issue faster. Please create a Problem...
Hi KarelF, Please follow the steps mentioned below: 1. Shut down the virtual machine. 2.Open virtual machine configuration > Hardware tab > Boot...
