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Since we need to investigate deeper, please email us the issue description along with the screenshot to cs(at)parallels(.)com, so we can check it...
If you want to remove an individual virtual machine's app from the Launchpad: 1. Start the Windows app you would like to remove from the Launchpad...
Hi AnneC1, Please check your private message and reply us.
You're welcome! Feel free to reach out anytime. We are here to help. Thanks!
Great! Feel free to reach out anytime. We are here to help. Thanks!
Hi Kate, 1. In Parallels Desktop for Mac you can assign up to 8GB of RAM to your virtual machine. In Pro Edition you can assign up to 64GB of...
Hello BillT1, 1. Please (re)install Parallels Tools. 2. Change the network type to shared networking mode and let us know how it works. Please...
Hi, Please follow the steps mentioned below to increase Video performance on your Windows virtual machine: 1. Set the maximum volume of Memory...
Hi Ant, Disk Management reports that you now have an extra partition on the hard drive that's marked as Unallocated. You can add that Unallocated...
Hello LarryA1, please check your private message and reply us.
Hi, since we need to investigate deeper, please email us the issue description along with the report ID and screenshot to cs(at)parallels(.)com,...
You are welcome! Feel free to reach out anytime. We are here to help. Thanks!
Hello Chris, please click on this link to get Parallels phone Support. Also refer to this article to get other support option available in...
Hi RishiM, Please follow the steps mentioned below: 1.Stop installation process. 2.Quit Parallels Desktop. 3.Open Finder and check if Windows...
Hello Pedrera, Yes, you are right! You can use the new virtual machine and it files on the earlier versions of Parallels Desktop. In order to...
Hi Daniel, Screen resolution in Parallels Desktop virtual machines is controlled by the Dynamic Resolution feature which is provided by Parallels...
Hello TomK7, In order to stop or cancel the update in Windows Virtual Machine try selecting -> Actions(on the Apple Menu Bar) ->Reset. Then you...
Great MarcusS1, glad! your issue has been resolved successfully. Feel free to reach out anytime. We are here to help. Thanks!
Hi James14, please provide us with your license keys in private messages.
Hi OrganicBytes, Parallels virtual machine (Windows, Linux and OS X) uses OpenGL version that Host OS have on board, but not higher than 2.1 In...
