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Dear Eric, please uninstall and reinstall Parallels Tools from Action->Reinstall Parallels Tools and if the issue persists, please uninstall...
Hello Mauro, please try the steps mentioned below: Go to Actions > Configure > Options > Optimization > disable Free Space: Real-time Virtual Disk...
You're welcome! Feel free to reach out anytime. We are here to help!
We have reset the activation key and please check out the private messages.
Hi John, after the launch of Parallels 11 for Mac, the trial for previous versions has been disabled. Please try Parallels 11 trial for 14days.
Dear BillH3, we would suggest you to reinstall Parallels tools from Action->Reinstall Parallels Tools and restart your Mac and check how it works.
Hi EmilioC1, customers who are using Parallels Desktop 8 or the earlier versions are not eligible for upgrade pricing for Parallels Desktop 11 for...
Hi ChrisP4, customers who are using Parallels Desktop 8 or the earlier versions are not eligible for upgrade pricing for Parallels Desktop 11 for...
Hi Gwen, we would recommend you to back up your Windows virtual machine (.pvm) and upgrade your Mac OS X to the most recent version and then...
Hi Eric10, Customers who are using Parallels Desktop 8 or the earlier versions are not eligible for upgrade pricing for Parallels Desktop 11 for...
Dear ChrisP4, Customers who are using Parallels Desktop 8 or the earlier versions are not eligible for upgrade pricing for Parallels Desktop 11...
Hi, please provide us with your license keys in private messages.
Hello JanM3, please refer to this article to fix the issue.
Hi LorneS1, you can find it if you log in at https://account.parallels.com/, click on Support, and then switch to Parallels Desktop tab. Please...
You're welcome! Feel free to reach out anytime. We are here to help! Thanks!
Hi, yes, you are correct! Please go with Parallels Desktop 7/8 upgrade if you are able to get it or otherwise please purchase Parallels Desktop 11...
Hello RayB1, you may check out this link and let us know how it works.
Hello Justin, A snapshot is a saved state of the virtual machine. Snapshots can be created manually or automatically when the virtual machine is...