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Dear PeleB, our engineering Team are currently working to address it in one of the future builds of Parallels Desktop for Mac. While we do not...
Hi wincents, please provide the license key for Parallels Desktop 12 for Mac in the private message so that we will help!
Please provide the invoice copy in the private message and we will help!
Hi MikeB9, please shut down your Windows 10 virtual machine or disconnect it from Devices(Mac menu bar) ->External devices to display it on Mac...
Dear MichaelA6, please rename the remote computer/device (Should be less than 32 characters) and check how it works.
Hi RoderichC, please press Command-Control-F to enter or exit to Full-screen mode. Check out the instructions outlined in this article to learn...
Dear AlainN1, thanks for the confirmation on the hypervisor. Please reinstall Parallels Tools (From Action->Reinstall Parallels Tools) and let us...
Hi JacquesM1, as a temporary workaround, please follow the instructions outlined in this article to fix the issue.
Pressing shift button and restart your virtual machine will take you to the screen where you will put the option to choose the "Troubleshoot". You...
Hi @DionisioJ please try the following and check if it helps. 1. Open the Task manager. (Press CTRL+Shift+ESC) 2. Click File > Run New Task. 3....
Hi FabianL2, Are you using Parallels Desktop? If so, do you use Windows 7 Enterprise or Windows 7 Pro or Windows 7 Ulitmate? You can try the...
Hi @PeleB regarding the black screen while playing Overwatch game, we have escalated the issue you reported to the Engineering Team and they are...
Hi @GermanT we would request you to follow the steps mentioned below: 1. Shut down Parallels Desktop and back up your virtual machine(Using...
Hi @AndrewT3 do you have any external devices connected to Mac OS X Sierra virtual machine? If so, please disconnect it from the virtual...
Hi, please follow the steps mentioned below to fix the issue: * Go to "Settings" and choose "Wireless and networks", then, click into "USB...
Hi @MwansaC please check your private message and reply.
Hi, we have made few changes in the key settings. Please reactivate and let us know how it works.
Glad you have it resolved by reinstalling Parallels Tools. Feel free to reach out anytime. We are here to help!
Hi RobertP7, please check out this article to know that how to install Windows 10 with Microsoft USB installation stick. We would recommend you to...
Hello RaymondT1, please check out this article to improve virtual machine performance of your Mac. Could you clarify on what type of keyboard are...
