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  1. PaulChristopher@Parallels
    Post

    Parallel Desktop for MAC license

    Hi TariqD, please provide the order number in the private message and we will help!
    Post by: PaulChristopher@Parallels, Jan 27, 2017 in forum: Installation and Configuration of Parallels Desktop
  2. PaulChristopher@Parallels
    Post

    Speaker strange acoustic noise

    Hi RacheL1, yes, you are correct. Switch driver mode to WaveCyclic. Note: Ensure that snapshot is created (Virtual Machine > Take a snapshot)...
    Post by: PaulChristopher@Parallels, Jan 27, 2017 in forum: Installation and Configuration of Parallels Desktop
  3. PaulChristopher@Parallels
    Post

    windows 7 sound change to static !!

    Hi paolol61, the issue is fixed the latest build of Parallels Desktop 9 for Mac. Are you still using Parallels Desktop 9 for Mac? If so, please...
    Post by: PaulChristopher@Parallels, Jan 27, 2017 in forum: Windows Virtual Machine
  4. PaulChristopher@Parallels
    Post

    3D configuration setting for the graphic boards - need help (Parallels 12-Windows 10)

    Hi RachelL1, switch to Options tab -> Optimization. Make sure that Performance option is set to 'Faster virtual machine', and Power option is set...
    Post by: PaulChristopher@Parallels, Jan 27, 2017 in forum: Installation and Configuration of Parallels Desktop
  5. PaulChristopher@Parallels
    Post

    no boot device available during windows 7 installation

    Hi DaveM5, make sure you have Windows 7 ISO is downloaded completely. Try disabling Express Installation in Parallels Desktop installation wizard...
    Post by: PaulChristopher@Parallels, Jan 27, 2017 in forum: Installation and Configuration of Parallels Desktop
  6. PaulChristopher@Parallels
    Post

    where can I find windows 7 product key

    Hi David, please check your private message and reply.
    Post by: PaulChristopher@Parallels, Jan 21, 2017 in forum: Installation and Configuration of Parallels Desktop
  7. PaulChristopher@Parallels
    Post

    Graphic issues Parallels 11

    Great! Feel free to reach out anytime. We are here to help!
    Post by: PaulChristopher@Parallels, Jan 20, 2017 in forum: Installation and Configuration of Parallels Desktop
  8. PaulChristopher@Parallels
    Post

    Battery life - New MacBook Pro 2016 battery with Parallels 12

    Thanks for the report ID. We would recommend you to change the Resource usage to No limit.(VM's configruation->Options->Optimizations->Resource...
    Post by: PaulChristopher@Parallels, Jan 20, 2017 in forum: General Questions
  9. PaulChristopher@Parallels
    Post

    Performance on Late 2016 13" MacBook Pro

    Hi NicholsaC1, switching between integrated and discrete video cards is pretty simple - the main thing is to send appropriate parameters when...
    Post by: PaulChristopher@Parallels, Jan 20, 2017 in forum: Windows Virtual Machine
  10. PaulChristopher@Parallels
    Post

    Settings Window Shown At Startup Every Time

    Did you select "Start Parallels Access when I log in to OS X" option under Parallels Access settings?
    Post by: PaulChristopher@Parallels, Jan 19, 2017 in forum: Installation and Configuration
  11. PaulChristopher@Parallels
    Post

    Battery life - New MacBook Pro 2016 battery with Parallels 12

    It's strange. Please create a Problem Report for the virtual machine as described here http://kb.parallels.com/9058 and provide us with the...
    Post by: PaulChristopher@Parallels, Jan 19, 2017 in forum: General Questions
  12. PaulChristopher@Parallels
    Post

    Graphic issues Parallels 11

    Hi RCP, try switching DirectX between 9,10 and check how it works. Shutdown Windows virtual machine. Open virtual machine configuration > Hardware...
    Post by: PaulChristopher@Parallels, Jan 19, 2017 in forum: Installation and Configuration of Parallels Desktop
  13. PaulChristopher@Parallels
    Post

    UEFI boot mode for Windows 10 failing install

    Hi KevinL1, you can download Windows 10.iso from Microsoft website or create a bootable USB disk drive as suggested in this article to install it...
    Post by: PaulChristopher@Parallels, Jan 18, 2017 in forum: Installation and Configuration of Parallels Desktop
  14. PaulChristopher@Parallels
    Post

    Parallels 11 - unable to confirm the product licence?

    Great! Feel free to reach out anytime. We are here to help!
    Post by: PaulChristopher@Parallels, Jan 18, 2017 in forum: Installation and Configuration of Parallels Desktop
  15. PaulChristopher@Parallels
    Post

    Reinstallation issues problem id 15380

    Great! Stay tuned for the next build. Feel free to reach out anytime. We are here to help!
    Post by: PaulChristopher@Parallels, Jan 18, 2017 in forum: Installation and Configuration of Parallels Desktop
  16. PaulChristopher@Parallels
    Post

    "Your Product Activation Key Reached Its Activation Limit..."

    Glad your issue has been resolved successfully. Feel free to reach out anytime. We are here to help!
    Post by: PaulChristopher@Parallels, Jan 18, 2017 in forum: Installation and Configuration of Parallels Desktop
  17. PaulChristopher@Parallels
    Post

    Mac OS X 10.12 using recovery partition with parallels 12.1.1 (41491) only gets 1024x768 screen ...

    Hi TommyS1, great! Screen resolution in Parallels Desktop virtual machines is controlled by the Dynamic Resolution feature which is provided by...
    Post by: PaulChristopher@Parallels, Jan 18, 2017 in forum: macOS Virtual Machine
  18. PaulChristopher@Parallels
    Post

    Parallels Desktop 12 , how to install OS X 10.9

    Hi AlianD1, the best option would be download an installation file for Mavericks and install it on top of Parallels Desktop. Please check out this...
    Post by: PaulChristopher@Parallels, Jan 18, 2017 in forum: macOS Virtual Machine
  19. PaulChristopher@Parallels
    Post

    Every time I launch pd, it tries to install a new version

    Hi, we request you to download this build to install on your Mac and let us know how it works.
    Post by: PaulChristopher@Parallels, Jan 18, 2017 in forum: General Questions
  20. PaulChristopher@Parallels
    Post

    Battery life - New MacBook Pro 2016 battery with Parallels 12

    Hi, please Open Parallels Desktop, in the Virtual Machine menu, select Configure. Go to the Hardware tab, click Graphics in the sidebar and clear...
    Post by: PaulChristopher@Parallels, Jan 18, 2017 in forum: General Questions
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