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  1. Ashley Chumun
    Post

    This license key is already registered in a different account.

    Hello @MattH27 Thank you for your feedback. As checked on our side, your subscription was previously registered under the email...
    Post by: Ashley Chumun, Jan 5, 2026 in forum: Licensing and Activation
  2. Ashley Chumun
    Post

    This license key is already registered in a different account.

    Hello @SimoneS12 Thank you for your feedback. As checked on our side, we noticed that your license is correctly linked to your Parallels Account...
    Post by: Ashley Chumun, Jan 5, 2026 in forum: Licensing and Activation
  3. Ashley Chumun
    Post

    Cancelling subscription issue

    Greetings @OthmaneS1 Thank you for your feedback. As requested, we have successfully disabled the auto-renewal of your Parallels Desktop for Mac...
    Post by: Ashley Chumun, Jan 5, 2026 in forum: Licensing and Activation
  4. Ashley Chumun
    Post

    Refund request

    Hello @Galicia15 Thank you for your feedback. As checked on our side, Order 523811760 was refunded on 19.12.2025. Thanks!
    Post by: Ashley Chumun, Dec 28, 2025 in forum: Licensing and Activation
  5. Ashley Chumun
    Post

    Refund request

    Hello @Liudeyan Thank you for your feedback. As checked on our side, order 524274792 was refunded on 16.12.2025. Thanks!
    Post by: Ashley Chumun, Dec 28, 2025 in forum: Licensing and Activation
  6. Ashley Chumun
    Post

    Refund request

    Hello @LemmensI Thank you for your feedback. As checked on our side, order 519360403 was refunded on 16.12.2025, and we confirm that the...
    Post by: Ashley Chumun, Dec 28, 2025 in forum: Licensing and Activation
  7. Ashley Chumun
    Post

    Refund request

    Hello @BorisF2 Thank you for your feedback. We have processed your refund request for Parallels Desktop Pro Edition (Order: 519107457) Please...
    Post by: Ashley Chumun, Dec 28, 2025 in forum: Licensing and Activation
  8. Ashley Chumun
    Post

    Refund request

    Hello @ritagu Thank you for your feedback. As checked on our side, we noticed that Order 520340130 was refunded on 12.12.2025. Thank you!
    Post by: Ashley Chumun, Dec 28, 2025 in forum: Licensing and Activation
  9. Ashley Chumun
    Post

    I need an installation package for Parallels Desktop 17 for Mac. Can someone provide me with a downl

    Hello @shenbaocheng Thank you for your feedback. As requested, please use the link below to download Parallels Desktop 17:...
    Post by: Ashley Chumun, Dec 26, 2025 in forum: Parallels Desktop for Mac Feature Suggestions
  10. Ashley Chumun
    Post

    Refund Request

    Hello @DerekK4 Thank you for your feedback. We have successfully initiated the refund request for Parallels Desktop for Mac Pro Edition . (Order...
    Post by: Ashley Chumun, Dec 8, 2025 in forum: Licensing and Activation
  11. Ashley Chumun
    Post

    Refund request

    Hello @GarikW Thank you for your feedback. We have processed your refund request for Parallels Desktop Pro Edition (Order: 520117545) Please note...
    Post by: Ashley Chumun, Dec 8, 2025 in forum: Licensing and Activation
  12. Ashley Chumun
    Post

    Refund request

    Hello @YaohuiL Thank you for your feedback. As checked on our side, you have successfully initiated the refund request from your end. Thanks
    Post by: Ashley Chumun, Dec 8, 2025 in forum: Licensing and Activation
  13. Ashley Chumun
    Post

    Refund request

    Hello @DaveC24 Thank you for your feedback. We have processed your refund request for Parallels Desktop Standard Edition (Order: 519583766)...
    Post by: Ashley Chumun, Dec 8, 2025 in forum: Licensing and Activation
  14. Ashley Chumun
    Post

    Refund request

    Hello @blueicee414 Thank you for your feedback. The renewal was for a purchase you made on 2024-12-03 but you didn't register the license to your...
    Post by: Ashley Chumun, Dec 8, 2025 in forum: Licensing and Activation
  15. Ashley Chumun
    Post

    Refund request

    Hello @blueicee414 Thank you for your feedback. We have successfully initiated the refund request for Parallels Desktop for Mac Pro Upgrade...
    Post by: Ashley Chumun, Dec 8, 2025 in forum: Licensing and Activation
  16. Ashley Chumun
    Post

    Refund request

    Hello @ValeriT Thank you for your feedback. We have successfully initiated the refund request for Parallels Desktop for Mac Pro Edition . (Order...
    Post by: Ashley Chumun, Dec 8, 2025 in forum: Licensing and Activation
  17. Ashley Chumun
    Post

    Refund request

    Hello @wjz1 Thank you for your feedback. We have successfully initiated the refund request for Parallels Desktop for Mac Standard Upgrade Edition...
    Post by: Ashley Chumun, Dec 8, 2025 in forum: Licensing and Activation
  18. Ashley Chumun
    Post

    Refund request

    Hello @Fauxan1 Thank you for your feedback. We have processed your refund request for Parallels Desktop Standard Edition (Order: 522479411)...
    Post by: Ashley Chumun, Dec 8, 2025 in forum: Licensing and Activation
  19. Ashley Chumun
    Post

    Refund request

    Greetings @NgwahD, Thank you for your feedback. Kindly provide us with the reference number of the Parallels subscription you want to refund. Thanks
    Post by: Ashley Chumun, Dec 8, 2025 in forum: Licensing and Activation
  20. Ashley Chumun
    Post

    Since version 26.x upwards - Windows 11 blue screen - CRITICAL_STRUCTURE_CORRUPTION

    Hello @HolgerP3 Thank you for your feedback. We have created an internal ticket in order to further investigate the issue. Please check your...
    Post by: Ashley Chumun, Nov 26, 2025 in forum: Windows Virtual Machine
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