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Hi @RonenT1, we've made changes to the activation key. Please follow the instructions below to fix the issue: 1. Quit Parallels Desktop, then try...
Hi @Joe11, we've processed a refund request for the product that you have purchased from Parallels online store. Please check your email for the...
Hi @Dmirtiy, we've made few changes in the key settings, please try activating the same product and if the issue persists, please open Terminal...
Hi @MarkS23, we've made few changes in the key settings, please try activating the same product and if the issue persists, please open Terminal...
Dear @KellyF2, Windows has what they call an Alternative User Input and Microsoft Office Language Bar. Ctfmon is the process that monitors input...
Hi @Kellez, glad that you are able to fix the issue by following the instructions suggested in the article mentioned above. Please let us know if...
Hi @James Minnihan, try switching between integrated and discrete video cards will resolve the issue. To switch between the adapters, go to...
Hi @DavidE9, if you select the DVD Superdrive to be used in Windows, the drive literally connects to it but not to the Mac. To connect it back to...
You're welcome! @CliftonY. Please launch Parallels Desktop, right-click on the Parallels Desktop icon in the Dock > Click Control Center and...
Hi @ungurea, yes, it is possible! Please check out this article to get more information.
Hi @GeryN, yes. You're correct! Parallels Desktop 10, 11 and 12 are supported on Mac OS X 10.11.6. We would suggest you buy a full version of...
Hi @JamesG13, please be informed that Parallels Desktop 12 Update 12.2 (41591) was released and the issue has been addressed. Please update...
Hi @YuriC, it could be related to full-disk encryption. Can you please also send us a technical data report? Via Help menu > Send Technical...
Hi @DrPasadena, please check your private message and reply if you have any questions.
Hi @CliftonY, please check out the instructions outlined in this article and let us know how it works.
Thanks for the screenshot @CliftonY, please check out this article to fix the issue and let us know how it works.
Hi @DrPasadena, we have sent you a private message about the refund confirmation. Please reply if you have any questions.
Hi @JohnnyfiveN, while Parallels strives to provide the best Mac virtualization platform, Parallels Desktop for Mac is subject to a host operating...
Hi @ungurea, please check out this forum post and let us know how it works.
Hi @ungurea, have you purchased an academic copy of Windows and trying to activate with the regular(home) version? If so, please check out this...
