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  1. PaulChristopher@Parallels
    Post

    How to "right click" in Windows 10 in Parallels

    Hi @Doyle, you may restart your Mac and check if that helps!
    Post by: PaulChristopher@Parallels, Jul 16, 2017 in forum: General Questions
  2. PaulChristopher@Parallels
    Post

    Can I use it on Ipad ?

    Hi @MikeW8, please let us know what product are you referring to? Parallels Client or Parallels Access?
    Post by: PaulChristopher@Parallels, Jul 16, 2017 in forum: General Questions
  3. PaulChristopher@Parallels
    Post

    Unlink a linked clone?

    Hi @MichaelA11, thanks for the workaround! We really appreciated the effort!
    Post by: PaulChristopher@Parallels, Jul 16, 2017 in forum: General Questions
  4. PaulChristopher@Parallels
    Post

    How do you get the 2 black bars from Keep Ratio from the left to the right to the bottem to the top?

    Hi @JezzplaysL, please follow the below steps and keep us updated on your progress: 1. Start Parallels Desktop ( Do not start Windows Virtual...
    Post by: PaulChristopher@Parallels, Jul 16, 2017 in forum: Installation and Configuration of Parallels Desktop
  5. PaulChristopher@Parallels
    Post

    How to disable warning "Network adapter iPhone cannnot be found"

    Hi @DanielVidic, if iOS detects an issue with your Wi-Fi connection, you might see a Wi-Fi recommendation under the name of the Wi-Fi network that...
    Post by: PaulChristopher@Parallels, Jul 16, 2017 in forum: Installation and Configuration of Parallels Desktop
  6. PaulChristopher@Parallels
    Post

    Software upgrade order for Mac OS to Sierra,Windows from 7 to 10 and Parallels from 7 to 12

    Hi @BudgeH, you're absolutely correct! But before you upgrade to macOS Sierra, we recommend you to back up your virtual machine.
    Post by: PaulChristopher@Parallels, Jul 16, 2017 in forum: Installation and Configuration of Parallels Desktop
  7. PaulChristopher@Parallels
    Post

    Trying to install V10 on an older machine, and get license error!

    Hi @Jigs Gaton, we have made few changes in the key settings. Please reactivate with the same license key and If the issue persists, please open...
    Post by: PaulChristopher@Parallels, Jul 15, 2017 in forum: Installation and Configuration of Parallels Desktop
  8. PaulChristopher@Parallels
    Post

    Windows clock often goes "out of sync" for a few seconds

    Hi @smartm1, have you reinstalled Parallels Tools for the virtual machine? If not, please start your virtual machine and go to Action( From Mac...
    Post by: PaulChristopher@Parallels, Jul 14, 2017 in forum: Windows Virtual Machine
  9. PaulChristopher@Parallels
    Post

    Win 10 preview build 14295 - endless crashes

    Hi @khanht1, please check out this article to fix the issue and keep us posted the results.
    Post by: PaulChristopher@Parallels, Jul 14, 2017 in forum: Windows Virtual Machine
  10. PaulChristopher@Parallels
    Post

    slow start and no keyboard on Win 10 Pro + PD12 (on OS X Sierra)

    That's great @FabriceR1. For slow performance, please check out this article to fix it.
    Post by: PaulChristopher@Parallels, Jul 14, 2017 in forum: Windows Virtual Machine
  11. PaulChristopher@Parallels
    Post

    When PD12 is running and I plug into external monitor it goes into power save mode

    Hey @AndyC3 , please provide us with the problem report right after reproducing the issue. You can generate the report using this KB. Please reply...
    Post by: PaulChristopher@Parallels, Jul 9, 2017 in forum: Windows Virtual Machine
  12. PaulChristopher@Parallels
    Post

    Windows 10 and Parallels 12 - Extremely slow, unuseable

    Hi @DavidE7, yes! We would suggest you try the update for Parallels Desktop 12 for Mac 12.2.1 (41615) and keep us posted the results. Parallels...
    Post by: PaulChristopher@Parallels, Jul 9, 2017 in forum: Windows Virtual Machine
  13. PaulChristopher@Parallels
    Post

    incompatibilities between Parallel Tools & Insider Fall Creators Update

    Hi @Mark17, that's great! You can check out the update summary of Parallels Desktop 12 for Mac in this article.
    Post by: PaulChristopher@Parallels, Jul 9, 2017 in forum: Windows Virtual Machine
  14. PaulChristopher@Parallels
    Post

    Samsung Magician and SDD recognition

    Hi @SeymourH, please install the USB 3.0 driver package for your Samsung Magician and connect it to Windows 10 virtual machine directly. If the...
    Post by: PaulChristopher@Parallels, Jul 9, 2017 in forum: General Questions
  15. PaulChristopher@Parallels
    Post

    Windows mouse cursor disappears

    Hi @VernN, Glad you are able to fix the issue by rebooting the virtual machine. However, we would request you to try the following steps to fix...
    Post by: PaulChristopher@Parallels, Jul 9, 2017 in forum: Installation and Configuration of Parallels Desktop
  16. PaulChristopher@Parallels
    Post

    Can't buy Activation Key for Parallels 11

    Hi @HaimingK, Parallels strongly recommend keeping your copy of Parallels Desktop up-to-date. Please upgrade to Parallels Desktop 12 for Mac and...
    Post by: PaulChristopher@Parallels, Jul 9, 2017 in forum: Installation and Configuration of Parallels Desktop
  17. PaulChristopher@Parallels
    Post

    Trouble Installing Windows 10 on Parallels 12

    Hi @JuniperS, yes! You are correct. We should choose the correct package (.iso) according to the license key. We have a blog post which is created...
    Post by: PaulChristopher@Parallels, Jul 9, 2017 in forum: Installation and Configuration of Parallels Desktop
  18. PaulChristopher@Parallels
    Post

    Parallels Update

    Hi @JonathanS8, it seems you have not updated Parallels Tools in the newest build of Parallels Desktop. Parallels strongly recommend keeping your...
    Post by: PaulChristopher@Parallels, Jul 9, 2017 in forum: Installation and Configuration of Parallels Desktop
  19. PaulChristopher@Parallels
    Post

    Any chance for an improvement in mouse handling anytime soon?

    Hi @ChrisM16, please follow the steps to fix the issue. 1. Shut Down virtual machine. 2. Open Virtual Machine configuration 3. Go to Hardware >...
    Post by: PaulChristopher@Parallels, Jul 7, 2017 in forum: Windows Virtual Machine
  20. PaulChristopher@Parallels
    Post

    My Windows 10 is automatically shutdown after a period of time.

    Hi @VinhN, please try steps below: 1. Start your Windows virtual machine -> click on Start and type in the "Search" box "cmd" -> on the top of the...
    Post by: PaulChristopher@Parallels, Jul 7, 2017 in forum: Windows Virtual Machine
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