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  1. Swati@Parallels
    Post

    Please delete my account - I do not need legacy key

    As per your request, we have deleted your Parallels account. Please let us know if you have any query.
    Post by: Swati@Parallels, Feb 10, 2017 in forum: General Questions
  2. Swati@Parallels
    Post

    Installed Trial, V12. Copied Windows 10, can't open modern apps.

    We are glad to know that issue has been resolved, DenisS3. Please feel free to reach us out if you have any questions in future.
    Post by: Swati@Parallels, Feb 10, 2017 in forum: Windows Virtual Machine
  3. Swati@Parallels
    Post

    Please delete my account - I do not need legacy key

    Hello MalcolmJ, we could see that you have Parallels Desktop 5 License key registered under your Parallels account. If we delete your account, you...
    Post by: Swati@Parallels, Feb 10, 2017 in forum: General Questions
  4. Swati@Parallels
    Post

    reinstall

    Hello PatriciaR1, please find the link http://www.parallels.com/directdownload/pd12/ for downloading Parallels Desktop 12 and keep us posted.
    Post by: Swati@Parallels, Feb 10, 2017 in forum: Installation and Configuration of Parallels Desktop
  5. Swati@Parallels
    Post

    how to deactivate my Parallel Desktop license key and transfer to my new Mac

    Hello GaryS5, we have reset your Parallels Desktop 10 license key. Please activate it once again and keep us posted on your progress.
    Post by: Swati@Parallels, Feb 7, 2017 in forum: Licensing and Activation
  6. Swati@Parallels
    Post

    Your product activation key reached its activation limit and cannot be used...

    Hello MarkT6, we have reset your Parallels Desktop 9 activation key. Please activate it once again and keep us posted.
    Post by: Swati@Parallels, Feb 7, 2017 in forum: Installation and Configuration of Parallels Desktop
  7. Swati@Parallels
    Post

    How to solve blue screen error at runtime in win 10

    Hi NisargJ, please submit a Problem Report ID http://kb.parallels.com/9058 and provide us the ID number here, to investigate further on this issue.
    Post by: Swati@Parallels, Feb 7, 2017 in forum: Parallels Client for Windows
  8. Swati@Parallels
    Post

    No longer able to access Mac files on Windows 10

    Please follow the steps as suggested in the article and let us know how it goes.
    Post by: Swati@Parallels, Feb 7, 2017 in forum: Installation and Configuration of Parallels Desktop
  9. Swati@Parallels
    Post

    please delete my account

    Hi GiovanniF1, I could see that you have Parallels Desktop 8 License key registered under your Parallels account. If we delete your account, you...
    Post by: Swati@Parallels, Feb 6, 2017 in forum: General Questions
  10. Swati@Parallels
    Post

    Mac 10.12.3 blew Parallels 12

    Hello guys, please follow the below steps and keep us posted on your progress: 1. Uninstall Parallels Desktop 12 as suggested in the article 2....
    Post by: Swati@Parallels, Feb 3, 2017 in forum: General Questions
  11. Swati@Parallels
    Post

    Help: system_thread_exception_not_handled

    You are most welcome, SebastienA1. Please feel free to reach us anytime.
    Post by: Swati@Parallels, Feb 3, 2017 in forum: Installation and Configuration of Parallels Desktop
  12. Swati@Parallels
    Post

    Can't install parallels tools

    Glad to know that your Parallels Tools installation issue has been resolved. Please reach us out if you have any questions in future.
    Post by: Swati@Parallels, Feb 3, 2017 in forum: Installation and Configuration of Parallels Desktop
  13. Swati@Parallels
    Post

    Curser disappears

    Hi RogerC4, please reinstall Parallels Tools and let us know how it goes.
    Post by: Swati@Parallels, Feb 3, 2017 in forum: Installation and Configuration of Parallels Desktop
  14. Swati@Parallels
    Post

    External Hard Drive Won't Mount Until Windows Restart

    Thank you for your response. Please try this article and let us know how it goes.
    Post by: Swati@Parallels, Feb 3, 2017 in forum: Windows Virtual Machine
  15. Swati@Parallels
    Post

    You have reached the maximum number of activations available "Parallels Desktop 11"

    Sounds great. Reach us out if you have any questions in future.
    Post by: Swati@Parallels, Feb 3, 2017 in forum: Licensing and Activation
  16. Swati@Parallels
    Post

    You have reached the maximum number of activations available "Parallels Desktop 11"

    We have reset your Parallels Desktop 11 activation key from our end. Please activate it once again and keep us posted on your progress.
    Post by: Swati@Parallels, Feb 3, 2017 in forum: Licensing and Activation
  17. Swati@Parallels
    Post

    Maximum resolution is 3360x2100 on 15' MBP 2016

    Post by: Swati@Parallels, Feb 3, 2017 in forum: General Questions
  18. Swati@Parallels
    Post

    Can't start the update

    You are welcome and I am glad to know that issue has been resolved. Reach us out if you have any questions in future.
    Post by: Swati@Parallels, Feb 2, 2017 in forum: Installation and Configuration of Parallels Desktop
  19. Swati@Parallels
    Post

    Parallels Desktop 12 Update 12.1.3 (41532) will not install

    Hi, please download and install Parallels Desktop 12 latest build manually and let us know how it goes.
    Post by: Swati@Parallels, Feb 2, 2017 in forum: Windows Virtual Machine
  20. Swati@Parallels
    Post

    Can't start the update

    Hi MartinK5, please try this article and let us know how it goes.
    Post by: Swati@Parallels, Feb 2, 2017 in forum: Installation and Configuration of Parallels Desktop
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