Separate names with a comma.
Hello, As a possible solution, kindly reinstall Parallels Tools: in the top menu click Actions > Reinstall > Parallels Tools, wait for the...
Hello, To open a case and get support, kindly login to https://my.parallels.com/ > Support (top-right conner) > Select the Product to get Support...
Hello Alan, Since additional data is required to investigate the issue that you are facing, we have created a case and contacted you for further...
Hello, Please note that it is not possible to copy and paste on the GUI login screen of the Ubuntu virtual machine, since Parallels Tools start to...
Hello, We have opened a case and requested necessary information by email to follow-up. Thanks
Hello, Thank you for your feedback. If the issue re-occurs, please collect a technical report (click Parallels icon in Dock > Help > Send...
Hello, Kindly refer to this article to set your Parallels Desktop keyboard layout in your Windows Virtual Machine :...
Hello, The Windows 11 virtual machine can be encrypted using VeraCrypt on Intel-based mac. An encryption module is provided by Parallels and is...
Hello, Since your previous Parallels Desktop license was purchased on the territory of the Russian Federation, it is not possible to extend this...
Hello, We would recommend you upgrade to the latest build by following the below steps: 1. Uninstall the current version of Parallels desktop from...
Hello, To customize/add keyboard shortcuts, kindly follow below steps: 1. Click the Parallels icon in the Mac menu bar and choose Preferences (or...
Hello, Kindly boot your Ventura virtual machine in Recovery Mode as per this article: https://kb.parallels.com/129232. After booting in recovery...
Hello, Kindly provide us the following information to help you further: 1. Create a video recording of the error with Visual Basic 2022 issue...
Hello, Kindly reproduce the issue once again and collect a technical report right after the issue is reproduced as described in KB...
Hello, Please try disabling "Presentation mode" on Parallels Toolbox for the hidden files on desktop to appear again. Thanks
Hello, Parallels Tools is part of Parallels Desktop product, whereas Parallels Toolbox is a completely separate application. Parallels Tools is...
Hello, Thank you for the provided data. Indeed, it appears that the case requires deeper investigation, so we reported it to the Development Team....
Hello, The Apple M1 chip has an ARM architecture (unlike the x86/x64 architecture typical of classic desktop processors). And in a virtual...
Hello, We have created a case to assist you with your request. Kindly verify your email inbox please. Thanks
