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  1. AJ@Parallels
    Post

    "Unable to connect Hard Disk 0" Parallels 12 issue with High Sierra?

    hello SnoopyW, Please update the Parallels Desktop 13 to the latest build, Kindly follow the instructions from this link < https://bit.ly/2leS2UM >.
    Post by: AJ@Parallels, Jun 17, 2018 in forum: Installation and Configuration of Parallels Desktop
  2. AJ@Parallels
    Post

    Bought a update for 50 euros

    Hello Lorenzo5, Please check our private conversation.
    Post by: AJ@Parallels, Jun 17, 2018 in forum: General Questions
  3. AJ@Parallels
    Post

    Video-related problem in Windows 10

    Hello ConstantineS, Let us ensure that Parallels Tools are properly installed. Please follow this link to install Parallels Tools. If you see...
    Post by: AJ@Parallels, Jun 17, 2018 in forum: Installation and Configuration of Parallels Desktop
  4. AJ@Parallels
    Post

    How can I Deactivate Parallels Desktop 11 - moved to new machine

    You are welcome, Please feel free to reach us any time for any queries regarding Parallels.
    Post by: AJ@Parallels, Jun 17, 2018 in forum: General Questions
  5. AJ@Parallels
    Post

    Problems after upgrading

    Hello RobertL16, Kindly follow the instructions from this link < https://bit.ly/2LMBlLC > and check if it helps.
    Post by: AJ@Parallels, Jun 13, 2018 in forum: Installation and Configuration of Parallels Desktop
  6. AJ@Parallels
    Post

    Problem: Can only print double-sided

    Hello jal246, Kindly start the Windows virtual machine and go to the top menu bar, click on Actions--> Configure--> Hardware--> Share Printer-->...
    Post by: AJ@Parallels, Jun 13, 2018 in forum: General Questions
  7. AJ@Parallels
    Post

    Parallels Windows file

    Hello TomasU, Kindly right click on the Windows 10 .pvm --> Show package contents and do you see the same Windows 7-0 .hdd? please send us the...
    Post by: AJ@Parallels, Jun 13, 2018 in forum: General Questions
  8. AJ@Parallels
    Post

    Painfully Slow internet on Windows

    Hello Myles, Let us ensure that Parallels Tools are properly installed. Please follow this link to install Parallels Tools. If you see reinstall...
    Post by: AJ@Parallels, Jun 13, 2018 in forum: Installation and Configuration of Parallels Desktop
  9. AJ@Parallels
    Post

    Upper Parallels Icon Disappeared From Menu Bar After Version Updating (High Sierra)

    Hello RobertR18, Let us ensure that Parallels Tools are properly installed. Please follow this link to install Parallels Tools. If you see...
    Post by: AJ@Parallels, Jun 13, 2018 in forum: Installation and Configuration of Parallels Desktop
  10. AJ@Parallels
    Post

    Issues with external HDD's on Windows 10 guest

    Yes, we see that your issue is already under investigation. Kindly wait for the response and follow the instructions provided by our support team.
    Post by: AJ@Parallels, Jun 13, 2018 in forum: Windows Virtual Machine
  11. AJ@Parallels
    Post

    Shift Select or Ctr Select or de-select not working when external Mouse is on

    Hello FranciscoA5, Let us ensure that Parallels Tools are properly installed. Please follow this link to install Parallels Tools. If you see...
    Post by: AJ@Parallels, Jun 12, 2018 in forum: Windows Virtual Machine
  12. AJ@Parallels
    Post

    Windows 10 fails to start

    Hello RogerB7, Kindly start the Windows virtual machine and go to the top menu bar, click on Actions--> Take snapshot. once the snapshot is done...
    Post by: AJ@Parallels, Jun 12, 2018 in forum: Installation and Configuration of Parallels Desktop
  13. AJ@Parallels
    Post

    How can I deactivate my Parallels Desktop 10 license

    Hello HarryR3, For Parallels Desktop, it's always one license per Mac. The corresponding number of licenses must be purchased for the...
    Post by: AJ@Parallels, Jun 12, 2018 in forum: General Questions
  14. AJ@Parallels
    Post

    Parallels 13 can't run the .bat

    You are welcome, Please feel free to reach us any time for any queries regarding Parallels.
    Post by: AJ@Parallels, Jun 12, 2018 in forum: Windows Virtual Machine
  15. AJ@Parallels
    Post

    Parallels 13 can't run the .bat

    Hello Kelvink1, You installed Parallels Desktop in Mac, may i know the host Mac OS X version and the guest Windows operating system you installed...
    Post by: AJ@Parallels, Jun 11, 2018 in forum: Windows Virtual Machine
  16. AJ@Parallels
    Post

    Where can I buy a perpetual Parallels 13 license?

    Hello SteveB16, Kindly go to www.parallels.com and select Buy now--> New license--> Parallels Desktop home& student--> Again Buy now--> Now select...
    Post by: AJ@Parallels, Jun 11, 2018 in forum: General Questions
  17. AJ@Parallels
    Post

    Can I Backup my VM using Time Machine with Smart Guard OFF?

    Hello JohanT, Kindly follow the instructions from this link to know more about SmartGuard. Please shutdown the Windows when the time machine...
    Post by: AJ@Parallels, Jun 10, 2018 in forum: General Questions
  18. AJ@Parallels
    Post

    Windows restart

    Kindly follow the instructions from this link and check if it helps.
    Post by: AJ@Parallels, Jun 10, 2018 in forum: Windows Virtual Machine
  19. AJ@Parallels
    Post

    place on windows fullscreen mode

    Hello SIMONEPILAN, Are you referring about a Mac application or the Virtual machine configuration box?.
    Post by: AJ@Parallels, Jun 10, 2018 in forum: Installation and Configuration of Parallels Desktop
  20. AJ@Parallels
    Post

    Cannot change registered email address because old one is now deleted.

    Hello Dr Nigel_HD, Please check our private conversation.
    Post by: AJ@Parallels, Jun 9, 2018 in forum: General Questions
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