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  1. Ashley Chumun
    Post

    Login to Windows 11

    Greetings, Thank you for your feedback. To resolve the issue, please follow the steps below: 1. Open Parallels Desktop and Launch your Windows...
    Post by: Ashley Chumun, Jun 23, 2023 in forum: General Questions
  2. Ashley Chumun
    Post

    Toolbox freezes on Mac mini M2 Pro.

    Greetings, Thank you for your feedback. To let us better understand the situation, please perform the following steps: 1. Reproduce the issue. 2....
    Post by: Ashley Chumun, Jun 20, 2023 in forum: Parallels Toolbox for Mac
  3. Ashley Chumun
    Post

    Hide Menu Icons display glitch

    Greetings, Thank you for your feedback. To let us better understand the situation, please perform the following steps: 1. Reproduce the issue. 2....
    Post by: Ashley Chumun, Jun 20, 2023 in forum: Parallels Toolbox for Mac
  4. Ashley Chumun
    Post

    Windows 11 VM Freezing after idle

    Greetings, Thank you for the provided Technical Report ID. From the Technical Reports, we noticed that your Windows Virtual Machine is having...
    Post by: Ashley Chumun, Jun 8, 2023 in forum: Windows Virtual Machine
  5. Ashley Chumun
    Post

    Only Some Bluetooth Devices Showing

    Greetings, Thank you for your feedback. To let us better understand the situation, please provide us with the below information: 1. Please explain...
    Post by: Ashley Chumun, Jun 8, 2023 in forum: Windows Virtual Machine
  6. Ashley Chumun
    Post

    I just purchased the pro version and it has been the biggest issue in my life

    Hello, Thank you for your feedback. To let us better understand the situation, please perform the following steps: 1. Reproduce the issue. 2....
    Post by: Ashley Chumun, Jun 5, 2023 in forum: Installation and Configuration of Parallels Desktop
  7. Ashley Chumun
    Post

    How To Disable Parallels Tools Auto Updating In Parallels

    Greetings, Thank you for your feedback. Kindly follow the steps below to disable Parallels Tools auto update: 1. Shut down your Virtual Machine...
    Post by: Ashley Chumun, Jun 5, 2023 in forum: Windows Virtual Machine
  8. Ashley Chumun
    Post

    Convert Image (HEIC to JPEG)

    Greetings, Thank you for your feedback. In order to convert (HEIC to JPEG), you can use the "Resize Images" application following the steps below:...
    Post by: Ashley Chumun, Jun 4, 2023 in forum: Parallels Toolbox Feature Suggestions
  9. Ashley Chumun
    Post

    Can a Fusion Intel Windows 10 VM be Imported & run on Parallels on M2 Mac?

    Hello Don, Thank you for your feedback. Unfortunately, Fusion-based Intel virtual machines cannot run on Parallels Desktop on M2 Mac due to the...
    Post by: Ashley Chumun, May 29, 2023 in forum: General Questions
  10. Ashley Chumun
    Post

    installing a MAC program to load forces windows

    Hello Chuck, Thank you for your feedback. To let us better understand the situation, please perform the following steps: 1. Reproduce the issue....
    Post by: Ashley Chumun, May 28, 2023 in forum: Windows Virtual Machine
  11. Ashley Chumun
    Post

    My Windows 11 Pro resolution falls to a low resolution when i return to it.

    Dear Joe, Thank you for the provided technical report. As a possible solution, please reinstall Parallels Tools following the steps below: 1....
    Post by: Ashley Chumun, May 11, 2023 in forum: Parallels Desktop on a Mac with Apple silicon
  12. Ashley Chumun
    Post

    Remove suggestion to upgrade

    Dear Donovan, Thank you for your feedback. Could you please provide us with a screenshot of the upgrade prompt? We are looking forward to hearing...
    Post by: Ashley Chumun, Apr 16, 2023 in forum: Parallels Desktop for Mac Feature Suggestions
  13. Ashley Chumun
    Post

    Default Password for Linux Installs

    Dear Kelly, Thank you for your feedback. If you are installing a Linux OS from Parallels Installation Assistant (Open Parallels Desktop > Click on...
    Post by: Ashley Chumun, Apr 16, 2023 in forum: Linux Virtual Machine
  14. Ashley Chumun
    Post

    Why can't I create snapshots for macOS guest VM?

    Greetings, Parallels is working closely with Apple to expand the functionality of macOS ARM VMs. You can subscribe to the article...
    Post by: Ashley Chumun, Apr 10, 2023 in forum: General Questions
  15. Ashley Chumun
    Post

    Space key not working

    Hello, Thank you for your feedback. To let us better understand the situation, please perform the following steps: 1. Reproduce the issue. 2....
    Post by: Ashley Chumun, Apr 9, 2023 in forum: Parallels Desktop on a Mac with Apple silicon
  16. Ashley Chumun
    Post

    Cursor disappeared all of the sudden on MacOS

    Hello, Thank you for your feedback. To let us better understand the situation, please perform the following steps: 1. Reproduce the issue. 2....
    Post by: Ashley Chumun, Apr 9, 2023 in forum: Parallels Desktop on a Mac with Apple silicon
  17. Ashley Chumun
    Post

    Is it possible to install Windows 10 alongside Windows 11 in parallels?

    Dear Beatrice, Thank you for the provided feedback. We have sent you a private message, please check it and provide us with the requested...
    Post by: Ashley Chumun, Apr 6, 2023 in forum: Windows Virtual Machine
  18. Ashley Chumun
    Post

    Can I install older versions of macOS (ARM64) on macOS Ventura host with the M2 chip?

    Greetings, Thank you for the provided feedback. We answered your query in the below forum post:...
    Post by: Ashley Chumun, Apr 6, 2023 in forum: General Questions
  19. Ashley Chumun
    Post

    Can I install macOS Ventura (ARM64) guest on the macOS Ventura (M2 chip) host?

    Greetings, Thank you for your feedback. Kindly find below the answers to your questions: 1. Currently Snapshots are not supported for macOS...
    Post by: Ashley Chumun, Apr 6, 2023 in forum: macOS Virtual Machine
  20. Ashley Chumun
    Post

    Parallels Desktop 18 Windows 11 Pro reinstallation

    Hello Marek, Thank you for your feedback. To let us better understand the situation, please perform the following steps: 1. Run your virtual...
    Post by: Ashley Chumun, Apr 6, 2023 in forum: Installation and Configuration of Parallels Desktop
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