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Hello @HolgerP3 Thank you for your feedback. We have created an internal ticket in order to further investigate the issue. Please check your...
Hello @achimf4 Thank you for your feedback. Please note that you have an internal ticket created with our support team having ID:4944603 Kindly...
Greetings, Thank you for your feedback. When you're running Windows 11 ARM64 in Parallels Desktop on an Apple Silicon Mac (like your Mac mini M1),...
Greetings, Thank you for your feedback. IE mode uses older Windows security components (called CryptoAPI) that many third-party certificate apps...
Greetings, Thank you for your feedback. We'd like to inform you that this is a known issue, and our Development team is actively working on a...
Hello @AshwinS1 Thank you for your feedback. The issue appears to occur because you might be using a custom resolution on your host macOS Screen...
您好, 感谢您的反馈。 您可以通过以下链接找到旧版 Parallels Desktop 的下载链接: https://kb.parallels.com/5802 对于 Parallels Desktop 17 的中国版本,请使用以下链接:...
Greetings, Thank you for your feedback. As checked on our side, your active subscription is registered under the email [email protected] and...
Hello @TeroN , Thank you for reaching out. Please note that we have created a support ticket to assist further. You will receive an email at the...
Hellog @PaulH57 Thank you for your feedback. This is a known issue impacting Parallels Desktop 26 and the case is already being investigated by...
Hello @EliBirch Thank you for your feedback. We have created an internal ticket and sent you an email via [email protected] requesting...
Greetings, Thank you for your feedback. We did the necessary changes on our side. Please try to activate the license again and let us know the...
Hello @KaramJ , Thank you for your feedback. As checked on our side, we notice that you are currently using Parallels Desktop 18 Trial, which is...
Hello @NickA20 , Thank you for your feedback. As checked on our side, we noticed that you have successfully renewed your Parallels Subscription...
Hello @EthanM10 , Thank you for your feedback. We can confirm that the email you received is legitimate. It was triggered because your Parallels...
Hello @Dr.-Ing.G , Thank you for your feedback. Please follow the steps mentioned in the article https://kb.parallels.com/123372 to complete the...
Hello @CarlR2 Thank you for your feedback. We sent you a private message, please check it and provide us with your reply. Thank you!
Hello @NicciF Thank you for your feedback. After carefully considering your case, we have processed your refund request as an exception. Thank you!
Hello @Mikep33 We sent you a private message, please check it and provide us with your response. Thank you