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  1. Dhruba@Parallels
    Post

    Installing Parallels Desktop 11 with Error "Your Mac must be connected to the Internet to proceed"

    Could you please try un-installing the anti-virus software and check how it goes.
    Post by: Dhruba@Parallels, Nov 14, 2015 in forum: Installation and Configuration of Parallels Desktop
  2. Dhruba@Parallels
    Post

    Parallels 11 - Error when installing using Autodeploy 1.2.7

    It seems the issue you reported needs deeper investigation, please send us a support request here at,...
    Post by: Dhruba@Parallels, Nov 14, 2015 in forum: Installation and Configuration of Parallels Desktop
  3. Dhruba@Parallels
    Post

    Cannot mount BluRay-USB-Drive

    We request you to create a support ticket here at, https://www.parallels.com/products/desktop/support/request/
    Post by: Dhruba@Parallels, Nov 14, 2015 in forum: Installation and Configuration of Parallels Desktop
  4. Dhruba@Parallels
    Post

    Clean Install - Windows 7 > Windows 10 > Office Pro 2016 (download only)

    Hi Mik1, Yes, you can download the MS Office .exe file on the Windows side and install it normally how we install on a Windows PC.
    Post by: Dhruba@Parallels, Nov 14, 2015 in forum: Installation and Configuration of Parallels Desktop
  5. Dhruba@Parallels
    Post

    Problem with restoring Time Machine Backup

    @DanielG4 could you please provide us the 8 digit Problem Report ID.
    Post by: Dhruba@Parallels, Nov 14, 2015 in forum: Installation and Configuration of Parallels Desktop
  6. Dhruba@Parallels
    Post

    Parallels activation problem

    Hi Roger, please check your private message.
    Post by: Dhruba@Parallels, Nov 8, 2015 in forum: Installation and Configuration of Parallels Desktop
  7. Dhruba@Parallels
    Post

    Can't click and video halts when OS X displays notifications

    Hi FloydC, Please try disabling the Mac OS X notification, refer to this article.
    Post by: Dhruba@Parallels, Nov 4, 2015 in forum: General Questions
  8. Dhruba@Parallels
    Post

    The virtual machine processor was reset by the operating system

    Hi JieL1, please try to stop the virtual machine, refer to this article. And then try to start again and check how it goes.
    Post by: Dhruba@Parallels, Nov 4, 2015 in forum: Windows Virtual Machine
  9. Dhruba@Parallels
    Post

    Win10 Upgrade

    Hi John, suggest you increase the RAM to 8 GB and check how it goes. And check the number of CPU, assign 2 number of CPUs.
    Post by: Dhruba@Parallels, Nov 4, 2015 in forum: Windows Virtual Machine
  10. Dhruba@Parallels
    Post

    Desktop 9.0 and upgrade to Mac OS X El Capitan (10.11)

    Hi all, Parallels Desktop 9 is not officially supported with El Capitan, you might end up getting errors. Suggesting you upgrade to Parallels...
    Post by: Dhruba@Parallels, Nov 4, 2015 in forum: Installation and Configuration of Parallels Desktop
  11. Dhruba@Parallels
    Post

    C on desktop and in Finder

    Hi @edwinj, when you enable sharing the Windows disk will appear on the Mac Finder and the one that appears on the Desktop is just the shortcut....
    Post by: Dhruba@Parallels, Nov 4, 2015 in forum: Installation and Configuration of Parallels Desktop
  12. Dhruba@Parallels
    Post

    How to allow 3D Acceleration using OpenGL in Parallels 11?

    Hi Bill, We suggest you to set up the virtual machine to optimize for "Design". Refer to this Blog post.
    Post by: Dhruba@Parallels, Nov 4, 2015 in forum: Installation and Configuration of Parallels Desktop
  13. Dhruba@Parallels
    Post

    Coherence not working after update to El Capitan

    Hi @AnthonyC2 please refer to this article.
    Post by: Dhruba@Parallels, Nov 4, 2015 in forum: Installation and Configuration of Parallels Desktop
  14. Dhruba@Parallels
    Post

    Having trouble sharing files.

    Hi @MartinB3, glad that re-installing Parallels Tools resulted to fix the issue. Please let us know if you have any additional question.
    Post by: Dhruba@Parallels, Nov 4, 2015 in forum: Installation and Configuration of Parallels Desktop
  15. Dhruba@Parallels
    Post

    All guests exit full screen mode when any guest shuts down or suspends

    @SteveS6 requesting you create a support ticket here, so that we can assist you!
    Post by: Dhruba@Parallels, Nov 4, 2015 in forum: Installation and Configuration of Parallels Desktop
  16. Dhruba@Parallels
    Post

    Parallels Tools Aren't Working?

    @Mastah-C requesting you create a support ticket here, so that we can assist you!
    Post by: Dhruba@Parallels, Nov 4, 2015 in forum: Installation and Configuration of Parallels Desktop
  17. Dhruba@Parallels
    Post

    Windows 10 dual boot for bootcamp AND parallels, activation problem

    Hi all, Please generate a Problem Report ID, so that we can check it for you. Refer to this KB article.
    Post by: Dhruba@Parallels, Nov 4, 2015 in forum: Installation and Configuration of Parallels Desktop
  18. Dhruba@Parallels
    Post

    prl_disp_service running cpu 150% and higher all the time

    Hi Gabrien, Please follow the steps suggested here and check how it goes.
    Post by: Dhruba@Parallels, Nov 4, 2015 in forum: Installation and Configuration of Parallels Desktop
  19. Dhruba@Parallels
    Post

    Launch of MS Windows 10 App (e.g. Paint) won't show...

    Hi Ryan, Please try re-installing Parallels Tools and check how it goes. Refer to this article.
    Post by: Dhruba@Parallels, Nov 3, 2015 in forum: Installation and Configuration of Parallels Desktop
  20. Dhruba@Parallels
    Post

    Disable Quicklook in Windows

    Hi Alan, In order to remove the Mac look on the Windows 10 virtual machine, please follow the steps below: 1. Start the virtual machine. 2. Open...
    Post by: Dhruba@Parallels, Nov 3, 2015 in forum: Installation and Configuration of Parallels Desktop
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