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Hi LarryC4, You cannot shutdown if the whole Windows XP virtual machine is frozen the only option you have is to stop the virtual machine but...
We are glad to here that you have reinstalled Parallels Tools and resolved the issue. You can reach us anytime for support or questions regarding...
We have replied to your question on Twitter.
We have requested you on Facebook to provide us a problem report id when the issue re-occurs.
You can reach us anytime for support or if you have any Parallels Desktop related questions.
Hi Miguel XP, As Parallels Workstation product reached End-of-life and end-of-support, we don't recommend to use this method of using the virtual...
Yes, you can mount Creators update ISO and upgrade the Windows but before attempting that take a backup or snapshot of the current state.
Hi Everyone, We suggest you to buy Windows key directly from Microsoft store or from the authorized resellers. You can purchase Windows 10 from...
Hi StefanK10, No, it is not possible to open a Mac app inside Windows when you are using the full-screen view as when you try to open the Mac app...
The Windows 10 Creators Update brings changes to the system video mode initialization. Parallels Desktop Engineering Team is currently working on...
Hi JeffY2, We would like to know if you are using Windows 10 USB or a disk image (ISO). If it is an ISO, are you using Windows 10 Anniversary...
We are glad to hear that! Feel free to reach us anytime for support.
Hi Miguel XP, You can copy the virtual machine file to the Mac and open it with Parallels Desktop.
Try using the option Actions > Reset then check.
We suggest you to try enabling nested virtualization in Parallels Desktop 11 build and check. You can also refer to this thread.
We suggest you to try updating Parallels Desktop 12 to its latest build and check.
Hello michaela7, You can also change Start-up and Shutdown options to shutdown Windows when closing the VM.
If close the VM screen it will by default got to suspended state. You use Actions > Shutdown for shutting down the Windows. If Windows is frozen...
We suggest you to update Parallels Desktop to the latest build and check if the issue persists or not.
