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We really understand that but can you check and confirm if you can see VAT added to normal upgrade price. You can create an email support request...
We cannot find any active products under your account that is the reason you are getting support code expired alert.
We found that you have Parallels Desktop 11 under your account. Free email support for Parallels Desktop 11 ended on August 19, 2017 that is the...
Parallels Desktop 10 is no longer supported. You can find links to download Parallels Desktop 11/12/13 on our website, which are currently supported.
Glad to hear that! Feel free to reach us anytime for support.
We see that you have already got refund for the upgrade. Feel free to reach us if you have any questions.
We have made necessary changes, try to activate again.
We request you to share a screenshot to check.
We have made changes to the activation key. Try activating again and check.
We have made the necessary changes, please try to activate again.
You can still use keyboard. Complete installing Parallels Tools from the virtual dvd drive or you can revert to snapshot and reinstall Parallels...
We are glad that the issue is resolved. Feel free to reach us anytime for support.
We have made changes to the activation key you have registered under "kr***@centrum.sk". Please follow the instructions below: 1. Quit Parallels...
Hi AnthonyA5, you can start the VM creation as mentioned here but when you are on the screen to select the ISO and continue to select "Locate...
Hi ChrisB15, you can create an empty virtual machine without a guest OS but it will have an empty .hdd file. If you can let us know the exact need...
Parallels Desktop 12 is still supported and will support macOS High Sierra after its release. You refer to Tech Guarantee page to know more about...
We have made changes to the activation key. Try to activate again and check.
We see that the order was already refunded based on your request.
We have made the necessary change, please try to activate the Parallels Desktop again.