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We are glad that you are able to complete Parallels Tools installation but when we checked system requirements of Halo Wars it shows one of its...
Feel free to reach anytime if the issue reoccurs or if you have other questions.
We've checked and confirmed that you've got refund by contacting Cleverbridge. Feel free to reach us anytime for support.
We've initiated refund for your upgrade purchase and sent you a confirmation email.
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We have done necessary changes, try to reactivate again and update us if issues persist.
Lets us know the version of macOS X and Parallels Desktop installed on your Mac. If possible create a problem report id and share the report...
Check which network adapter is selected under VM Configuration > Hardware > Network > Advanced settings. Try changing the adapter and check if the...
We would like to know the exact error message you are getting when try to add role. Share a screenshot if possible.
Thank you for sharing the issue and how it got resolved. This information will help other users who will face similar issue.
Refer to article and follow steps in second scenario to mount ISO then install Parallels Tools from CD/DVD Drive in My Computer/This PC.
We are glad that the issue is resolved. Feel free to reach us anytime for support.
Thank you for bringing it forward. Usually when Parallels Tools are updated VM quits Coherence and enters Windowed view itself. If the issue...
Eject the virtual drives mounted to the Finder using Parallels Mounter. Refer this article to know why you can't see Windows drives in Finder and...
Refer this article and resolve the issue.
Hi RamonC, The shared profile is created when you had Windows and Mac set to Spanish. We suggest you to try disabling Shared Profile under VM...
We do not suggest users to manually delete any files from PVM bundle. Normally a PVM bundle will have the virtual machine configuration file,...
Check and let us know the size of the .pvm file.
You can refer to these articles to know more about snapshots and rollback mode
We are glad to assist you. You share your questions regarding all Parallels products here.
