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We are glad to hear that the issue is resolved. Feel free to reach out to us anytime for support.
We have reset the activation key. Please follow the instructions below: 1. Quit Parallels Desktop, then try to activate after launching it again....
We have reset the key. Try to activate it now and check.
We have processed the refund for your upgrade purchase. You can purchase a full license and use it.
We have reset your Parallels Desktop 11 key. Try to activate again and check.
It is not possible to upgrade from a business license, you can only upgrade from any personal key. If you do not have a previous personal key, you...
We see that you have two Parallels Desktop 12 license keys in your account. You can only use these keys with that version. Do you have Parallels...
We have reset your activation key. Try to activate again and check.
How can we assist you? Please share your question or describe the issue for assisting you.
If the sharing is enabled, all your drives will be visible in Windows.
Let us know the host macOS X you are using.
Let us know when did you use the product for the last time on your old Mac. You can reply to our PM thread.
We can see a Parallels Desktop 10 key registered with "svetla***@mail.ru". If you have access to that account you can find that key.
We have sent you a private message. Please check it for more information.
We are glad that you have resolved the issue. Feel free to reach out to us anytime for support.
We can see the subscription is renewed only once. Do your bank statement shows two consecutive payments from Parallels? Can you send the...
We are glad to see your interest in helping the users but router settings cannot be accessed by the link you have shared.