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  1. Arun@Parallels
    Post

    Can't Activate Parallels Desktop 11

    Hi @MartinS13 , we have made necessary changes from our end. Please try to activate now and let us know if that works.
    Post by: Arun@Parallels, Jun 26, 2017 in forum: Installation and Configuration of Parallels Desktop
  2. Arun@Parallels
    Post

    Windows missing drivers - recovery tools?

    Hi @david26 , please check this article and let us know if this works.
    Post by: Arun@Parallels, Jun 26, 2017 in forum: Installation and Configuration of Parallels Desktop
  3. Arun@Parallels
    Post

    Can not run Parallels 12 for Mac after Install

    Hi @BrianJ3 , please check http://kb.parallels.com/114682 and let us know if that helps.
    Post by: Arun@Parallels, Jun 26, 2017 in forum: Installation and Configuration of Parallels Desktop
  4. Arun@Parallels
    Post

    If I use 25% birthday pricing for a subscription, what happens to price after 12 months

    Hi @robbierob , the offer is valid only during the purchase and the renewal will be in full price. You can check this information once you add the...
    Post by: Arun@Parallels, Jun 25, 2017 in forum: General Questions
  5. Arun@Parallels
    Post

    New Apple bluetooth keyboard not fully functional

    Hi @KentB1 , please take snapshot ( Action > Take snapshot) and then please click Win + R and type devmgmt.msc , right click and remove the...
    Post by: Arun@Parallels, Jun 25, 2017 in forum: General Questions
  6. Arun@Parallels
    Post

    New Apple bluetooth keyboard not fully functional

    Hi @KentB1 , please Click Parallels Icon ll > Configure > Hardware > Mouse & keyboard > Keyboard > Select "Do not optimise for Games" and let us...
    Post by: Arun@Parallels, Jun 25, 2017 in forum: General Questions
  7. Arun@Parallels
    Post

    CD/DVD Sources not listed

    Hi @David MC , did you click Configure and try locating the CD/DVD and try to map it ?
    Post by: Arun@Parallels, Jun 25, 2017 in forum: Installation and Configuration of Parallels Desktop
  8. Arun@Parallels
    Post

    CD/DVD Sources not listed

    Hi @David MC , please Click Actions > Reinstall Parallels Tools and let us know if that works.
    Post by: Arun@Parallels, Jun 25, 2017 in forum: Installation and Configuration of Parallels Desktop
  9. Arun@Parallels
    Post

    If I use 25% birthday pricing for a subscription, what happens to price after 12 months

    Hi @robbierob , We will check this internally and will get back to you shortly.
    Post by: Arun@Parallels, Jun 25, 2017 in forum: General Questions
  10. Arun@Parallels
    Post

    Exiting Full Screen Mode Parallels on Wondows 7 with Wondows ShortCut Keys

    Hi @ThomE , please check this article and let us know if this helps.
    Post by: Arun@Parallels, Jun 22, 2017 in forum: General Questions
  11. Arun@Parallels
    Post

    What's license for "PARALLELS DESKTOP 12 FOR MAC RETAIL BOX EU "

    Hi @SylwesterD , the license key for Parallels Desktop 12 for Mac is the activation key which is used to activate this product. And the link you...
    Post by: Arun@Parallels, Jun 22, 2017 in forum: General Questions
  12. Arun@Parallels
    Post

    Can not activate Parallels Toolbox

    Hi @VolkerS4 & @rpomygal , we are glad that your issue is resolved. Please reach us anytime for further assistance.
    Post by: Arun@Parallels, Jun 22, 2017 in forum: Parallels Toolbox for Mac
  13. Arun@Parallels
    Post

    problems with Hancom office 2014 from Hancom.

    Hi @suhyoungc , did you try saving the file with a different name without special characters and a different location and check? Please help us...
    Post by: Arun@Parallels, Jun 22, 2017 in forum: Windows Virtual Machine
  14. Arun@Parallels
    Post

    New Apple bluetooth keyboard not fully functional

    Hi @KentB1 , please check this article and let us know if that works.
    Post by: Arun@Parallels, Jun 22, 2017 in forum: General Questions
  15. Arun@Parallels
    Post

    Getting native screen resolution on external retina displays?

    Hi @DomotorG , please check this article and let us know if this helps. If not, please help us with the screen shots, we will check and assist you...
    Post by: Arun@Parallels, Jun 22, 2017 in forum: Windows Virtual Machine
  16. Arun@Parallels
    Post

    how to completely remove a virtual machine on mac

    Hi @JacquelineW2 , the question mark appears on the control panel when the the virtual machine either moved or deleted. But you should be getting...
    Post by: Arun@Parallels, Jun 22, 2017 in forum: General Questions
  17. Arun@Parallels
    Post

    Google drive and .pvm

    Hi @edwinj , you are welcome. Please reach us anytime for further assistance.
    Post by: Arun@Parallels, Jun 19, 2017 in forum: Installation and Configuration of Parallels Desktop
  18. Arun@Parallels
    Post

    Graphical issues in Parallels 12.2.0 (in FFXI game) on os x 10.12.5

    Hi @jamesl12 , sure. Please reach us anytime for further assistance.
    Post by: Arun@Parallels, Jun 19, 2017 in forum: macOS Virtual Machine
  19. Arun@Parallels
    Post

    Two Parallels Online Accounts, delete one

    Hi @Pwalther, As per the request, your account is disabled. We've forwarded your request of deleting your forum account to the forum admin.
    Post by: Arun@Parallels, Jun 19, 2017 in forum: Parallels Website and Forum
  20. Arun@Parallels
    Post

    Any chance for an improvement in mouse handling anytime soon?

    Hi @ChrisM16 , please take snapshot ( Action > Take snapshot) and then please click Win + R and type devmgmt.msc , right click and remove the...
    Post by: Arun@Parallels, Jun 19, 2017 in forum: Windows Virtual Machine
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