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Let us know the exact issue you are facing. So we can advise you accordingly.
You can delete this virtual machine and create a new by referring to this article.
Yes, it is due to the incompatibility. You have to upgrade Parallels Desktop to the latest version.
We can only see Parallels Desktop 15 key in your account. Reply to this post from the account where Parallels Desktop 11 key is registered.
Do you have access to that Parallels Account or do you want us to transfer the license to your account?
We have reset the activation key. Please follow the instructions below: 1. Quit Parallels Desktop, then try to activate after launching it again....
You can refer to this article for the supported guest OS list. If you have the ISO file, you can install any supported guest OS's in Parallels...
We see that you had Parallels Desktop 10 key registered under a different email, our support team transferred the key to your new account with...
Unfortunately, it is not possible to move the apps into the virtual machine and 3D acceleration is not supported for macOS Mojave virtual machine...
We are glad to hear that the issue is resolved. Feel free to reach out to us anytime.
We have shared the info with you in a private message.
Feel free to reach out to us if you face any issues.
You have to uninstall Parallels Desktop 14 from the old Mac and use the key to activate the same version on the new Mac.
There is no need to install Parallels Desktop 10 for installing Parallels Desktop 16 upgrade. You can install Parallels Desktop 16 and activate it...
Let us know the error you are getting.
Try to signout Parallels Toolbox and sign in with the correct account then activate.
We have forwarded you the email again.
We can see that you have purchased Parallels Toolbox and the key is delivered to your Gmail address. Please check in spam for emails from...
