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  1. Arun@Parallels
    Post

    Parallels Desktop 13 does not see bootcamp windows 10

    Hi @IvanB4 , we are aware of this issue and we are working on it. Please subscribe to this article to get notified by our updates.
    Post by: Arun@Parallels, Sep 28, 2017 in forum: Windows Virtual Machine
  2. Arun@Parallels
    Post

    Error message "Windows could not complete the installation to install windows on this computer..."

    Hi @StephanieG1 , you have to start the installation once again and you will see an option to "Enter the product key for faster installation" ....
    Post by: Arun@Parallels, Sep 28, 2017 in forum: Installation and Configuration of Parallels Desktop
  3. Arun@Parallels
    Post

    Using Windows and Mac versions of MS Office products

    Hi @AmeliaT , please check this article and add Windows Excel to Mac Dock and check if that helps.
    Post by: Arun@Parallels, Sep 27, 2017 in forum: General Questions
  4. Arun@Parallels
    Post

    Is there a way to reset the activation count parallels toolbox

    Hi @Pavel6 , we are glad that your issue is resolved. Please reach us anytime for further assistance.
    Post by: Arun@Parallels, Sep 27, 2017 in forum: Parallels Toolbox for Mac
  5. Arun@Parallels
    Post

    Coherence Windows not coming to frontmost - GuestOS Sierra

    Hi @VincentP4 , please record a short video explaining the issue and attach here, so that we can check and assist you accordingly.
    Post by: Arun@Parallels, Sep 26, 2017 in forum: macOS Virtual Machine
  6. Arun@Parallels
    Post

    Question: Parallels 13 Student Edition Upgrade

    Hi @AlexanderT2 , you will be getting the full version of Parallels Desktop 13 for Mac from On the Hub. Once you install Parallels Desktop 13 for...
    Post by: Arun@Parallels, Sep 26, 2017 in forum: Installation and Configuration of Parallels Desktop
  7. Arun@Parallels
    Post

    weird parallels error message never ever seen before

    Hi @CarolaH , is this happening only with that particular application or all the applications on your Windows virtual machine?
    Post by: Arun@Parallels, Sep 24, 2017 in forum: General Questions
  8. Arun@Parallels
    Post

    No 16:9 ratio and 4k resolution for external displays?

    Hi @BrandonT4 , please click View on Mac menu bar > Retina Resolution > Scaled and check if that helps.
    Post by: Arun@Parallels, Sep 24, 2017 in forum: Installation and Configuration of Parallels Desktop
  9. Arun@Parallels
    Post

    Windows Virtual Machine Not Showing In Finder Sidebar

    Hi @SandyG1 , please help us with the screenshots, we will check and assist you.
    Post by: Arun@Parallels, Sep 24, 2017 in forum: Windows Virtual Machine
  10. Arun@Parallels
    Post

    Keep losing sound Windows 10

    Hi @DonA2 , please generate a problem report ID, reproducing the issue, we will check and help you out.
    Post by: Arun@Parallels, Sep 23, 2017 in forum: Windows Virtual Machine
  11. Arun@Parallels
    Post

    w10 sees the external drive but no files on the drive. A Parallels or a W10 issue?

    Hi @Mark F , are the files accessible from the Mac side?
    Post by: Arun@Parallels, Sep 23, 2017 in forum: Windows Virtual Machine
  12. Arun@Parallels
    Post

    Disable application sharing by default?

    Hi @ThinhP , by default the once the virtual machine is created and tools are installed inside it, sharing will be enabled. If you wold like to...
    Post by: Arun@Parallels, Sep 23, 2017 in forum: Installation and Configuration of Parallels Desktop
  13. Arun@Parallels
    Post

    Parallels Desktop 13 upgrade issues

    Hi @Xabier , please create an empty virtual machine and map the existing hard disk and check. Please check this article.
    Post by: Arun@Parallels, Sep 23, 2017 in forum: General Questions
  14. Arun@Parallels
    Post

    Parallels Desktop will not start after installing most recent update.

    Hi @A.W , please help us with the screenshots of the error message. We will check and help you out.
    Post by: Arun@Parallels, Sep 22, 2017 in forum: Installation and Configuration of Parallels Desktop
  15. Arun@Parallels
    Post

    Parallels 13.0.1 Prevents Mac from Sleeping

    Hi @JamesG17 , did you try changing the power and sleep settings on your virtual machine?
    Post by: Arun@Parallels, Sep 22, 2017 in forum: General Questions
  16. Arun@Parallels
    Post

    Invalid Handle on Login (latest Parallels, Windows 10, Sierra)

    Hi @MarkT9 , we appreciate your time and patience.
    Post by: Arun@Parallels, Sep 22, 2017 in forum: Installation and Configuration of Parallels Desktop
  17. Arun@Parallels
    Post

    Keyboard on Windows 10 Pro doesn't work with Windows applications (Parallels 12)

    Hi @PauloC1 , glad that your issue is resolved. Please reach us anytime for further assistance.
    Post by: Arun@Parallels, Sep 22, 2017 in forum: Windows Virtual Machine
  18. Arun@Parallels
    Post

    Windows 10 pro doesn't boot after parallels 13 upgrade

    Hi @jamwats , we are glad to hear that.
    Post by: Arun@Parallels, Sep 21, 2017 in forum: Windows Virtual Machine
  19. Arun@Parallels
    Post

    Keep losing sound Windows 10

    Hi @DonA2 , please create an empty virtual machine and map the existing hdd to it and check. Please check this article for further assistance.
    Post by: Arun@Parallels, Sep 21, 2017 in forum: Windows Virtual Machine
  20. Arun@Parallels
    Post

    Parallels Desktop for Mac 13 Black Screen

    Hi @GavinP1 , please try Actions > Reset and let us know if that helps.
    Post by: Arun@Parallels, Sep 21, 2017 in forum: Installation and Configuration of Parallels Desktop
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