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  1. Avinash Bundhoo
    Post

    License Key attached to different account, cannot activate purchased key?

    Hello, We have sent you a private message to request for additional information to proceed further with your request. Thank you.
    Post by: Avinash Bundhoo, Jun 19, 2023 in forum: Licensing and Activation
  2. Avinash Bundhoo
    Post

    Hola

    Hola, Le hemos enviado un mensaje privado para solicitar información adicional para continuar con su solicitud. Gracias.
    Post by: Avinash Bundhoo, Jun 15, 2023 in forum: Parallels Client for Mac
  3. Avinash Bundhoo
    Post

    Windows 11 Suspending due to a critical graphical issue

    Hello, For to better assist you with your request, kindly provide us with the below information: 1. Reproduce the issue and collect a technical...
    Post by: Avinash Bundhoo, Jun 13, 2023 in forum: General Questions
  4. Avinash Bundhoo
    Post

    FTDI driver problem

    Hello, Please follow the steps below and let us know if this resolves your issue 1. Run the virtual machine. 2. Download the driver here:...
    Post by: Avinash Bundhoo, Jun 13, 2023 in forum: Parallels Desktop on a Mac with Apple silicon
  5. Avinash Bundhoo
    Post

    Unable to register Key on new Mac

    Hello, We have reset the activation limit for your Parallels Desktop 16 key. Thank you
    Post by: Avinash Bundhoo, Jun 9, 2023 in forum: Installation and Configuration of Parallels Desktop
  6. Avinash Bundhoo
    Post

    can't find info on how to install more than one VM

    Hello, To configure your VM to stop/start automatically, please refer to the article https://kb.parallels.com/en/120414 To add a new virtual...
    Post by: Avinash Bundhoo, Jun 9, 2023 in forum: Installation and Configuration of Parallels Desktop
  7. Avinash Bundhoo
    Post

    Unable to activate older version of Parallels Desktop

    Hello, We have sent to you a private message. Please login Parallels Forums and go to your Inbox Thanks
    Post by: Avinash Bundhoo, Jun 9, 2023 in forum: Licensing and Activation
  8. Avinash Bundhoo
    Post

    Unable to activate older version of Parallels Desktop

    Hello, We have reset the HWID of the legacy key. To activate Parallels Desktop 11, please follow the steps below 1. Open macOS Terminal 2. Type...
    Post by: Avinash Bundhoo, Jun 9, 2023 in forum: Licensing and Activation
  9. Avinash Bundhoo
    Post

    Unable to activate older version of Parallels Desktop

    Hello @Davige93, We requested some information and waiting for a response from you. Please share screenshot of ant error message Please check your...
    Post by: Avinash Bundhoo, Jun 9, 2023 in forum: Licensing and Activation
  10. Avinash Bundhoo
    Post

    Incredibly slow disk write/read times with `.macvm`

    Hello, Thank you for your feedback. To troubleshoot further, please perform the following steps: 1. Reproduce the issue. 2. Collect a technical...
    Post by: Avinash Bundhoo, Jun 8, 2023 in forum: Parallels Desktop on a Mac with Apple silicon
  11. Avinash Bundhoo
    Post

    Mouse Not Showing/Working in Windows 10

    Hello, Thank you for your feedback. To let us better understand the situation, please perform the following steps: 1. Reproduce the issue. 2....
    Post by: Avinash Bundhoo, Jun 8, 2023 in forum: General Questions
  12. Avinash Bundhoo
    Post

    [Licensing] Use one license on several personal computers

    Hello. Thank you for reaching out to us. You have logged in using the account ccwp*******@appliid.com which has no valid license key. If you are...
    Post by: Avinash Bundhoo, Jun 6, 2023 in forum: Parallels Desktop for Mac Feature Suggestions
  13. Avinash Bundhoo
    Post

    Spinning wheel on Windows PIN login

    Hello Sharad, In order to proceed with further investigation, kindly provide us with the below information: 1. Reproduce the issue. 2. Take...
    Post by: Avinash Bundhoo, Jun 1, 2023 in forum: Windows Virtual Machine
  14. Avinash Bundhoo
    Post

    Bug in Resource Monitor?

    Hello Peter, This is a known issue and our Development Team is investigating on it. However, do not share an ETA required for a fix. We advise you...
    Post by: Avinash Bundhoo, Jun 1, 2023 in forum: Windows Virtual Machine
  15. Avinash Bundhoo
    Post

    Coherence mode not showing entire window in 18.3

    Hello Umid, For more investigation, kindly provide with the following information: 1. Detailed explanation of the issue. 2. Screenshot of the...
    Post by: Avinash Bundhoo, May 30, 2023 in forum: Windows Virtual Machine
  16. Avinash Bundhoo
    Post

    purchased wrong version (upgrade not full)

    Hello Haven, The refund has been initiated. Please check your personal message inbox. Thanks
    Post by: Avinash Bundhoo, May 30, 2023 in forum: Licensing and Activation
  17. Avinash Bundhoo
    Post

    purchased wrong version (upgrade not full)

    Hello Jessica, The refund has been initiated. Please check your personal message inbox. Thanks
    Post by: Avinash Bundhoo, May 30, 2023 in forum: Licensing and Activation
  18. Avinash Bundhoo
    Post

    How to access a Mac Location from Windows 11 under Parallels Desktop?

    Hello Rob, To share a folder with a virtual machine, please perform the steps outlined below: Make sure that the virtual machine is shut down....
    Post by: Avinash Bundhoo, May 30, 2023 in forum: Windows Virtual Machine
  19. Avinash Bundhoo
    Post

    Unable to change hdd size

    Hello, For us to further investigate the issue, please collect a technical report: 1. Run the Virtual Machine. 2. Reproduce the issue. 3. Collect...
    Post by: Avinash Bundhoo, May 30, 2023 in forum: Parallels Desktop on a Mac with Apple silicon
  20. Avinash Bundhoo
    Post

    you have entered an upgrade key. Please confirm it with a key from the previous version

    H Hello Ignatius, Thank you for contacting Parallels Support The purchase has already been refunded. Thanks
    Post by: Avinash Bundhoo, May 30, 2023 in forum: Licensing and Activation
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