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  1. Arun@Parallels
    Post

    Keyboard and Mouse issues in 13.1.0

    Hi @Rainer1 , we are aware of the issue and we are working on it, please subscribe to our newsletter to get notified by our updates.
    Post by: Arun@Parallels, Nov 18, 2017 in forum: macOS Virtual Machine
  2. Arun@Parallels
    Post

    iCloud Drive missing folders

    Hi @RonaldF1 , please help us with the problem report ID, we will check and help you .
    Post by: Arun@Parallels, Nov 12, 2017 in forum: Installation and Configuration of Parallels Desktop
  3. Arun@Parallels
    Post

    3 Windows issues keep appearing

    Hi @willmow , do you have any snapshots taken before the Windows update?
    Post by: Arun@Parallels, Nov 12, 2017 in forum: Windows Virtual Machine
  4. Arun@Parallels
    Post

    Parallels 13.1.1 does not install Windows 10 Audio drivers

    Hi @Lago di Cuba , please follow the steps suggested in the article and let us know if that works.
    Post by: Arun@Parallels, Nov 12, 2017 in forum: Windows Virtual Machine
  5. Arun@Parallels
    Post

    Permanently killing 'copypaste' and 'prldragdrop'

    Hi @DavidS13 , please follow the steps suggested in the article and let us know if that works.
    Post by: Arun@Parallels, Nov 12, 2017 in forum: macOS Virtual Machine
  6. Arun@Parallels
    Post

    Remote Desktop Client (Win10) Uses 100% CPU

    Hi @VincilS , please follow the steps suggested in the article and let us know if this works.
    Post by: Arun@Parallels, Nov 12, 2017 in forum: Windows Virtual Machine
  7. Arun@Parallels
    Post

    Best version of Parallels for El Capitan

    Hi @DeniseV1 , the latest version of Parallels Desktop is version 13 which is compatible with Mac OS X El Capitan. You can try the 14 days free...
    Post by: Arun@Parallels, Nov 12, 2017 in forum: Windows Virtual Machine
  8. Arun@Parallels
    Post

    No puedo conectar los dispositivos USB en Parallels

    Hi @ToniC3 , please let us the version of Parallels Desktop for Mac you are using.
    Post by: Arun@Parallels, Nov 11, 2017 in forum: Installation and Configuration of Parallels Desktop
  9. Arun@Parallels
    Post

    Ethernet - Wireless Networks - Internet

    Hi @JulietSGray , yes you can if you have an external USB adapter connected to your Windows virtual machine.
    Post by: Arun@Parallels, Nov 11, 2017 in forum: General Questions
  10. Arun@Parallels
    Post

    USB problems - High Sierra/Parallels 13

    Hi @SterlingG , please try Actions > Reinstall Parallels Tools and check.
    Post by: Arun@Parallels, Nov 11, 2017 in forum: Linux Virtual Machine
  11. Arun@Parallels
    Post

    iCloud Drive missing folders

    Hi @RonaldF1 , please isolate Windows & Mac and then reinstall Parallels Tools and then un check "isolate Windows & Mac" and check.
    Post by: Arun@Parallels, Nov 11, 2017 in forum: Installation and Configuration of Parallels Desktop
  12. Arun@Parallels
    Post

    Delete Account

    Hi @NicoS3 , we have disabled your account.
    Post by: Arun@Parallels, Nov 10, 2017 in forum: General Questions
  13. Arun@Parallels
    Post

    Windows 10 time sync problem

    Hi @DavidK15 , please check this article and let us know if that works.
    Post by: Arun@Parallels, Nov 5, 2017 in forum: Windows Virtual Machine
  14. Arun@Parallels
    Post

    Is there a way to reset the activation count parallels toolbox

    Hi @PaulP10 , we have made the changes. Please try to activate now .
    Post by: Arun@Parallels, Nov 5, 2017 in forum: Parallels Toolbox for Mac
  15. Arun@Parallels
    Post

    Delete Account Help

    Hi @RichardR6, we have disabled your Parallels Account and please contact Microsoft Support to reset the Windows license key.
    Post by: Arun@Parallels, Nov 5, 2017 in forum: Parallels Website and Forum
  16. Arun@Parallels
    Post

    Can't view Quicken 2015 screen.

    Hi @DeniseV1 , are you running Windows in Window mode or Coherence mode?
    Post by: Arun@Parallels, Nov 5, 2017 in forum: Windows Virtual Machine
  17. Arun@Parallels
    Post

    "The network connection has been lost"...

    Hi @MattDuguid, have you tried downloading using a different network?
    Post by: Arun@Parallels, Nov 5, 2017 in forum: Other Virtual machines
  18. Arun@Parallels
    Post

    I've lost my product code

    Hi @FedorZ , did you purchase Parallels Desktop from our Website or from any Re sellers?
    Post by: Arun@Parallels, Nov 5, 2017 in forum: General Questions
  19. Arun@Parallels
    Post

    Accessing NVIDIA Titan X in Parallels

    Hi @JackT2 , the application Autodesk's Recap needs Open GL 3.1 which is not supported by Parallels Desktop 13 for Mac. However, you can drop your...
    Post by: Arun@Parallels, Nov 5, 2017 in forum: Installation and Configuration of Parallels Desktop
  20. Arun@Parallels
    Post

    Parallels consuming memory when not running

    Hi @LouisS4 , did you check the activity monitor on Mac ? Are they showing similar reports?
    Post by: Arun@Parallels, Nov 4, 2017 in forum: macOS Virtual Machine
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